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Dear users and customers Thank you for all your feedback here and via other communication channels. We want to inform and announce, that we offer enhancements and more informaiton with the App version 3.0.2. As well the Video Security App verison 3.0.3 and newer versions will offer additinal assistance. The App version 3.0.2 works fine when connectiong to e.g. DIVAR IP 3000 and similar DIVAR IP models which include BVMS onit. These days we received additional questions in regards to the Video Security Client App and messages shown in regards to certificates. Some of our customers asked why expired certificates (marked with red validity period) are shown each time the App is started new on an IOS Smartphone or IOS tablet. Please be aware, that this is normal in App version 3.0.2. Only valid certificates approved once, will not be shown with a request of approval at the new start of the App. Expired certificates will be shown again in the App version 3.0.2 and users are requested to approve those at each new start of the App. Solution Please reach out to your BOSCH support in case you are not sure on how to renew or install valid certificates on your IP cameras. The start date of the validity period of the IP camera certificate must be in the past and the end date and time of the certificate must not be expired. If this is the case the App will not ask for approval each time (see also blue banner text in the App). As well the App verison 3.0.3 will show the approval screen only once. After the certificates are approved the app will not show the approval screen at next new start. It is anyhow recomended to ensure that certificates used on the IP cameras are in a valid state. We do thank you for the kind feedback.
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Dear user. According to NetApp and BOSCH R&D it is essential to update single controller systems and duplex-controller systems. We will come back to you here as soon additional checks are done and after NetApp informed for the special use case to tod 24/7 video recording and replay. For the moment it is advised to update the systems.
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Hello All, the article is updated now (status 2019-06-21). Thank you for your report here. The BOSCH Video Security App version 126.96.36.199 is a interim step towards the final fully atomated migration. Due to increase security the version 188.8.131.52 might not have shown the approve dialog to accept the certivicate (see step 7). We expect the new BOSCH Video Security App in week 26/2019 to include all enhancements.
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