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    How to automatically update Windows Server 2016 for DICENTIS (online / with internet connection)?

    One of the most important points to get a reliable and safe working discussion system is to keep both Window and DICENTIS up to date!

    During an Windows update it is a very common mistake  to forget to enalble update your Windows and other Microsoft products which additional programs are also used by the DICENTIS.

    Note: This option can be quickly over looked  and you have to enable this function in the Windows Update settings.

    Related Errors are:

    • Windows Errors
    • MSSQL errors (Database)
    • .NET Framework errors (system or database crash)

    You will find below some examples out of the Windows Event Viewer which can lead to a software and Meeting Application crash.

    Update problems give you an indication to check your Windows Update settings.

    1 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    If database errors occur in the Event Viewer it could have multiple reasons and one is Windows Update related problems.

    2 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    In this example is an .NET Framework problem shown which the DICENTIS needs to work fine. A system crash could occur if updates are ignored. 

    3 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

     

    Step-by-step guide:

     

    Update Windows Server 2016

    In this example below is showing how you can update Windows Server 2016 if you have an internet connection on your server.

     

    1. Click on the search button  Windows Update settings  and press enter.

    4 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    2. Go to Advanced options.

    5 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    3. Enable "updates for other Microsoft products…" as well as "Defer feature updates".

    6 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    4. Now trigger the update with " Check for updates". At that point you should rethink how you can maintain.

    7 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png8 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png9 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png10 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png11 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png12 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png13 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png14 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png15 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    CentralSupport_0-1667401220676.png

     

    5. Please check if .NET Framework 4.8 is installed.

     

    If you have an valid SMA please also Update your Dicentis Server and all units to the newest software version.

    Please don't forget to Update all Clients with the Windows and DICENTIS software.

     

    6. After that we have to check if the database still produce errors in the Windows Event viewer. Open the Meeting Application and start the Dicentis than open the Event Viewer.

    17 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    7. Look for MSSQL notification. They can look like this if there is no problem.

    Some times a manually database update is necessary. (Manual 14.7)

    18 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    8. Additional help is described in the manual or under

    https://community.boschsecurity.com/t5/Conference-Discussion/Microsoft-SQL-Database-DICENTIS-update-...

    19 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    You can also send this event logs to the technical support for checking.

    20 How to automatically update Windows Server 2016 for DICENTIS (online - with internet connection).png

    Version history
    Revision #:
    3 of 3
    Last update:
    ‎11-02-2022 04:00 PM
    Updated by:
     
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