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    How to do a Network Docent extraction of a Dicentis system?

    Network Docent scans and visualizes the network environment and is giving simple insight into all devices and cable connections of a network based system.

    This Software can help you to identify network errors and find quick solutions to fix them. You even can extract an Network snapshot which is an important log file for the Technical Support.  

    If you need more information how to operate this software please have a look at Network Docent manual: https://licensing.boschsecurity.com/OMNEO/OMNEO/Docent_manual.pdf

    In the next view step it will be explained how to create and extract these snapshots.

    1) Open or install the Network Docent

    • Open Network Docent

    • Install Network Docent

    2) Run the Network Docent

    3) Export the Network snapshot

     

    Step-by-step guide

     

    1) Open or install Network Docent

     

    The DICENTIS will install this Network Docent automatically if not unselected.

    If you want to update an existing version you first have to uninstall the current version and reboot your PC between. With the link below you will find the current Software to perform the testing.

    https://licensing.boschsecurity.com/software

     

    Open Network Docent

    Open the search (Windows key + S key) tipe Network Docent.

    Central_Support_0-1613137849602.png

     

    Multiple paths to open the program are possible.

    C:\Program Files\Bosch\OMNEO\Network Docent

    Central_Support_1-1613137953118.png

     

    If you want to check which version you are using click on the following. The newest version should be used to get the best test results. (It is also possible to see this shortly during the startup of the program.)

    Central_Support_2-1613138021902.pngCentral_Support_3-1613138056745.png

     

    Install the Network Docent

    Go to this page and download the Software: https://licensing.boschsecurity.com/software

     1_How to do a Network Docent extraction of a Dicentis system.png

    Start the program and follow the instructions.

    2_How to do a Network Docent extraction of a Dicentis system.png

    3_How to do a Network Docent extraction of a Dicentis system.png

    4_How to do a Network Docent extraction of a Dicentis system.png

    5_How to do a Network Docent extraction of a Dicentis system.png

    6_How to do a Network Docent extraction of a Dicentis system.png

    7_How to do a Network Docent extraction of a Dicentis system.png

    8_How to do a Network Docent extraction of a Dicentis system.png

     

    2) Run the Network Docent

     

    Please note you can only scan in one sub net. If you have different VLANs with multiple sub nets you can only scan within one VLAN. Also you are limited to 50 network infrastructure devices (for example switch) and another 450 end points. (max 500 devices)

    In the following example 4 separate scans must be done to check each branch of the DICENTIS system and they cannot displayed as whole in one.

    9_How to do a Network Docent extraction of a Dicentis system.png

    Click on "Scanning Offline" and the program will scan the network. This will take some minutes depending on the size.

    10_How to do a Network Docent extraction of a Dicentis system.png

     

    3) Export the Network snapshot

     

    Click on the left upper corner to get in the menu and next on "Export file". (or you press Ctrl + E)

    11_How to do a Network Docent extraction of a Dicentis system.png

    12_How to do a Network Docent extraction of a Dicentis system.png

    Now select one file were you want to export the Snapshot in. Than rename the file or keep the old naming and press on "Export".

    13_How to do a Network Docent extraction of a Dicentis system.png

    You can copy it from the file and send it via mail to the technical support.

    14_How to do a Network Docent extraction of a Dicentis system.png

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎04-06-2021 11:33 AM
    Updated by:
     
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