When using a fixed IP addresses in a multi-subnet Dicentis system, certain settings need to be made for the system to function well. If the settings are not made correctly, the system can stop functioning & disconnect from the server.
The IP address of the server should lie outside the DHCP scope for the rest of the system, otherwise IP address conflicts may occur.
When using a multi-subnet, a DNS suffix needs to be added to the IP settings of the server in order for the devices in the system to find the server.
In order to use a computer in a Dicentis system to which you want to assign a fixed IP you should make the settings similar to below. The settings should of course match the definitions made for your network.
A quick test to verify if the settings are correct, is to run the command as in the screen capture below. If you see a list of DICENTIS devices registered in the domain parent.bosch.omneo (and/or other domains in the multi-subnet system) then it is fine. The Bosch-arni is registered twice, once in the “local” domain and a second time in the “parent.bosch.omneo” domain, this is normal.
If you only see the Bosch-arni registered in “local” domain, the DNS settings are wrong.