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    MMD does not show logo and participant image

    100% helpful (1/1)

    Possible causes and solution(s)

     

    Cause:

     

    After upgrading to DICENTIS Conference system 3.60, TLS1.0 is disabled for security reasons, and TLS1.2 is enabled. Since the Multimedia device does not support TLS1.2, it does not show logo and participant images anymore.

     

    Solution:

     

    Enable TLS1.0 on the server:

    1. Open a command prompt in Administrator mode.
    2. Run \Tools\TLS_MMD\EnableTLS1.0.bat from the DICENTIS ISO file.
    3. Powercycle the server.

    Note: This directory also contains a file to disable TLS1.0.

     

    Go to the homepage and download the newest software.

    1 MMD does not show logo and participant image.png

    Open DCNM.iso file from 3.60 or newer.  (I have renamed it to DCNM_3.61 so that I know which version it is)

    2 MMD does not show logo and participant image.png3 MMD does not show logo and participant image.png4 MMD does not show logo and participant image.png5 MMD does not show logo and participant image.png6 MMD does not show logo and participant image.png

     

    • Run \Tools\TLS_MMD\EnableTLS1.0.bat from the DICENTIS ISO file

    7 MMD does not show logo and participant image.png8 MMD does not show logo and participant image.png

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎07-21-2021 07:48 AM
    Updated by:
     
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