Product(s) affected: DCN-NG systems including an INT-TX Integrus transmitter
Setting up a new system with a Integrus transmitter. As soon as the Integrus transmitter is connected to the system all kinds of problems start occurring:
The problem was caused by the default settings of the INT-TX transmitter. By default the device will act as a standalone device. However, for it to function in a DCN-NG system it needs to be configured as such.
In order to do so:
The warning in the Integrus Operation manual also indicates possible problems as described above:
In case ‘Standalone’ is selected and the transmitter is connected to a DCN Next Generation or DCN wireless system, the audio in the system can be disrupted. In case ‘Enabled’ is selected, while no DCN Next Generation or DCN wireless system is connected, the transmitter will show the fault status “Network Error”. In case ‘Enabled’ is selected and the transmitter cannot connect to the optical network (e.g. because the control unit of the DCN Next Generation conference system is switched off), the emergency contact does not function.