If access activities from a reader are not being logged or acknowledged by an AEC system, one or more of the following issues may be occurring.
A. The first place is in that same Door Control module. If the door was unlocked manually or with a time profile, you can lock it again by using the Manual Actions in the Door Control module.
B. The second way to unlock a door is with a time profile. This is configured on the Reader Options page of the Card Readers module. Under Scheduling Options, you can select “Schedules will be used…” or “Schedules and Holidays will be used…” to unlock the door based on the time profile highlighted in the dropdown box. To lock the door again, you can either choose “Schedules will not be used to unlock this door” or manually lock the door as described in the previous step.