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    Security: Access Control

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    4 weeks ago
    Very often, it is easier to troubleshoot most AMS problems when logging is enabled. By default, this option is disabled in AMS. These steps will detail how to enable logging for AMS. Step-by-step guide  Log into the AMS server or client with administrative privileges 2     Click on the “Configuration” option\ 3     Next select the “Options” selection 4     Select the “Debug logfiles” option 5     Now check the “DMS, Terminal and MAC name” under the (Technicians) column. Leave the options under the (Support) column Unchecked unless specifically directed to. 6     In order for the logs to be available, the AMS server PC will need to be rebooted 7     After the AMS server is rebooted, reproduce the issue and it should now be listed in the log files for engineering to evaluate.     The log files are typically located in the C:\ProgramData\Bosch\Sicherheitssysteme\Access Management System\Logs
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    ‎05-18-2021 10:25 AM
    Causes One thing that can cause the Identity Server error is the "certificates" not being updated during the installation process. This error can happen on the server or the client.   Solution For a possible resolution to the issue, follow the steps below: On the AMS server navigate to C:\Program Files (x86)\Bosch Sicherheitssysteme\Access Management System\Certificates folder. Right click on the AccessCertificateTool.exe and select "run as administrator".  The following should come up:   Click in the output folder section and another window should come up with "save as" option. Leave everything default and select the save option: Next select the "Generate" option. When it is completed you should see a screen similar to the one below. Select restart and then test visitor management on the server and/or the client again.
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    ‎05-13-2021 08:38 AM
    Below is a image which gives an overview of the AMC power supply consumption requirements: Typical IClass readers consume .78VA average and slightly over 1VA at maximum. The   ARD-FPBEW2-H2   Bio Reader has an average of 7.2 VA average and almost 8VA maximum.
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    ‎05-11-2021 09:33 AM
    This article explains the integration of B/G intrusion panels in AMS.   The integration of B/G intrusion panels AMS requires the installation of the intrusion RPS API version V2.1.25920 or later only applies to AMS 3.01 version of AMS and for version 3.0 the API version is V2.1.25454, also the earlier AMS 3.0 version RPS cannot be installed on the same PC. For small installations it is possible to install AMS and RPS on the same computer, with the following prerequisites: • AMS has never been installed on that computer • SQL Server database has never been installed on that computer • You install RPS before AMS The RPS API must be installed on the same computer as the RPS tool. The RPS tool is needed  to configure and manage the communication with the B/G panels. The RPS API conveys communications from AMS to the RPS tool, which then communicates with the panels. SDK communication to the B/G panels is integrated in AMS. No separate installation is required, but Mode2 and a Automation Pass-code must be enabled on the panel   Step-by-step guide   1. Install the RPS API on the RPS Computer 2. Make sure that these processes are running on the RPS PC 3. Set the Automation Device and change the default password. While you are in RPS, also set the date and time of the intrusion panel. After you finished the work in RPS, load the configuration to the panel and disconnect the RPS from it. 4. AMS > Configuration > Panels > RPS API configuration menu Set-up the connection parameters to connect AMS to RPS API "rpspc" is the name of the PC on which RPS and RPS API are running User name to login to RPS - Default: Admin Password to login to RPS - Default: 1111 Press to test the connection Test is successful: 5. AMS > Configuration > Panels > Panel administration menu Define: To which division of AMS the intrusion panel shall belong to Whether you want the panel users managed from AMS (Under administration) Whether you want the panel to be the part of MapView The access data to the panel 6. AMS > Configuration > Panels > Panel administration menu Define the access data to the panel Use the password you defined in RPS for the Automation Mode 2 Device connection 7. AMS > System data > Authorization profiles for panels menu: Create authorization profiles and assign area(s) of panel(s) to it. Define to which user group of the intrusion panel will be this Authorization profile assigned 8. AMS > Personnel data > Card menu, Intrusion tab: If the selected Cardholder is planned to be a Intrusion panel user as well, then select the checkbox and define the necessary data. Only the Pass-code the Language are mandatory, the rest can be left blank 9. It is manddatory that the date and time settings are properly set at the intrusion panel and synchronized with AMS Server 10. Until the RPS is connected to the intrusion panel, AMS cannot synchroniza with the panel.
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    ‎05-11-2021 08:38 AM
    Causes   An HTTP 500 error is an Internal Server Error.  The root cause of the issue in this case is that there is not enough space left in the AEMC storage.   Solution   There is a setting in the AEMC/Allplex system to overcome the insufficient space problem. The user will have to configure the following setting in the server setup --> housekeeping section. You will need to define the number of days to keep the database. The default value is unlimited.   Log into the AEMC/Allplex and select "Server setup" from the options on the left. Then select "Housekeeping" from the options on the top.   Housekeeping Housekeeping allows the user to manage the Activity Log and Audit Log in the system. User can delete the unwanted logs that are no longer required manually as well as to specify the number of days of the logs to be kept in the system and the system will store the logs of only the most recent specified number of days in the system.   How to Use the Auto Housekeep? Choose the number of days of both the Activity Log and Audit Log to be kept in the system. User are given a choice of 30, 60, 90 and 120 days. For example, if user chooses 30 days, the system will automatically delete the Activity and Audit Logs from the system if they are more than 30 days from today's date. User can also choose unlimited, which means the system will not delete the logs from the system.      2. Click on the floppy disk button to save the settings.
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    ‎05-11-2021 08:31 AM
    Question   What readers are currently supported with AMS   Answer   Below is the "current" list of readers that are supported with AMS. This may be subject to change as more readers are tested and approved.  
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    ‎04-06-2021 09:08 AM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Access Management System (AMS). This article applies when: - You want to check if you still have a valid SMA to see if you are still eligible to get support via the Bosch Central Support team - You want to check if you need to extend the Bosch Assurance Agreement for Access Management System (AMS) for yourself or your customer
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    ‎04-06-2021 08:43 AM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA)for Building Integration System (BIS). This article applies when: - You want to check if you still have a valid SMA to see if you are still eligible to get support via the Bosch Central Support team - You want to check if you need to extend the Bosch Assurance Agreement for Building Integration System (BIS) for yourself or your customer
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    ‎03-31-2021 10:04 PM
    Scenario User needs to activate a relay when the door is held open, but they do not have an I/O board.   Solution Create an One Shot Advance I/O event to trigger the relay output desired. See below step by step how to do it.   Create a “Criteria” specifying the event we want to use to activate the relay output   Go to “Configuration” and then “Criteria”   Figure 1.   Click the “green plus” to create a new Criteria   Figure 2.   Under description assign a name In this example, the user only wants one door to trigger one relay, Click “Selected Devices Only”, select the desired door and add it to the “Selected Devices” column   Figure 3.   Click the “Events” tab   The user only wants the relay triggered by one specific event: “Door held open”. Click “Selected Events Only”. Add the desired event to the “List of Selected Events” column   Figure 4.   If this action is desired to happen only in one specific schedule, click the “Time” tab and choose the desired schedule. Click Save   Figure 5.   Create an Advanced IO to assign the Criteria for activating the relay output   Go to “Configuration”, and click “Advanced IO”   Figure 6.     Click the “green plus” to create a new one   Figure 7.   Under description assign a name for the new Advanced I/O The function needed is “One Shot” Select the output duration desired The “Input Control” is the criteria previously created. Click the edit button, select “Criteria” and the name assigned to the Criteria The “Output Link” is the relay output we want to activate. Click the edit button and select the relay output desired. Click the save button   Figure 8.
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    ‎03-31-2021 09:57 PM
    Scenario User needs to keep a door open Monday – Friday from 8 am to 5 pm.   Solution Create a time model (schedule), and then configure the door to open in that schedule.   1. Create a day model. Go to “System Data” and then “Calendar” Figure 1. Click on “Day Models” Figure 2. Click the “Create new” button Assign a name to the Day Model. Add a description and fill the intervals as needed In this example we are only creating one interval from 8 am to 5 pm. If needed, up to three intervals can be created in the same Day Model Click Save Figure 3. 2. Create a Time Model. Click “Time Models” Click the “Create new” button Assign a name to the Time Model. Add a description Select the number of days in the Period Select a reference date (select a past date and not a future date). Figure 4. Assign the Day Model to each day of the period as needed and click save Figure 5. Note: to verify the Time model is correct, click the preview button and confirm the dates match. The predefined holidays are shown below, assign the desired Day Model to apply on those days If holidays are not needed, click the “ignore special days” checkbox Figure 6. 3. Configure the door to open depending on time model Go back to main menu and go to “Configuration” Click “Device Data” Figure 7. In the DevEdit, find the desired door. Figure 8. Click the “Options” tab and click under “Unlock door” Figure 9. Select the desired option, in this example we choose “Door is open depending on time model” Figure 10. Select the desired “Time model” Click the “Save” button. Figure 11.  
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    ‎03-31-2021 09:57 PM
    1. Create a day model. Go to “System Data” and then “Calendar” Figure 1. Click on “Day Models” Figure 2. Click the “Create new” button Assign a name to the Day Model. Add a description and fill the intervals as needed In this example we are only creating one interval from 8 am to 5 pm. If needed, up to three intervals can be created in the same Day Model Click Save Figure 3. 2. Create a Time Model. Click “Time Models” Click the “Create new” button Assign a name to the Time Model. Add a description Select the number of days in the Period Select a reference date (select a past date and not a future date). Figure 4. Assign the Day Model to each day of the period as needed and click save Figure 5. Note: to verify the Time model is correct, click the preview button and confirm the dates match. The predefined holidays are shown below, assign the desired Day Model to apply on those days If holidays are not needed, click the “ignore special days” checkbox Figure 6.
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    ‎01-18-2021 06:16 AM
    AMS 3.0 Step by Step how to configure Access via PIN code alone
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    ‎01-18-2021 06:18 AM
    AMS 3.0 How to configure Dual factor Authentication (Card + PIN)
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    ‎07-06-2020 01:01 PM
    How to configure Door shunt only APE 
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    ‎07-02-2020 04:40 PM
    How to set up Dual Factor Authentication (Card + Pin) APE
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    ‎06-22-2020 10:27 PM
    Set up Interlock APE 
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    ‎06-22-2020 10:27 PM
    Install Security Escort on Windows Server
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    ‎03-31-2020 10:10 PM
    1. Open “Card personalization Configuration”. You can find this software by accessing the “Access Professional Edition” folder in the start menu. See figure 1. If unable to find in the start menu, this is located in the folder “C:\BOSCH\Access Professional Edition\CP\bin\SfmCfgApp.exe”, (unless non-default paths and folder names are chosen during installation). See figure 2.   Figure 1 Figure 2 *Note: Make sure to run the software with administrator rights.   2. In Card personalization Configuration go to the Print tab.   Figure 3   3. Create a print channel. Type the print channel desired name and click the button to the left.   Figure 4 Once the print channel is created, the installed printers at this PC will populate below.     Figure 6   4. The printer’s information will auto fill under the current channel, modify parameters as needed.   Figure 7   5. Once finished, click apply and close.   Figure 8   6. Restart the computer.
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    ‎04-01-2020 02:45 PM
    Issue APE logviewer repeatedly shows the message No. 542: “SQL-Server-Database online”, even when the SQL-Database is deactivated in the configurator.   Solution One possible solution would be the following: Manually modify the Active.acf file Before starting this process make sure the APE Configurator and Logviewer are closed. Create a backup of the Active.acf file. This file is located in the folder C:\BOSCH\Access Professional Edition\PE\Data\Cfg, (unless non-default paths and folder names are chosen during installation). Open the Active.acf file with a Notepad. Find the “sql server database” line and set activated to 0. “Activated=0” (see figure 1). Figure 1 Save the changes Restart BOSCH APE Service
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    ‎03-11-2020 08:16 PM
    1.   Access the APE product page (below). Download and install APE into the new server/computer. https://commerce.boschsecurity.com/us/en/Access-Professional-Edition-3-8/p/68674539403/ 2.  Transfer the license from the old APE server to the new one. Technical Support requires a copy of the computer signature from both the old and new servers. 3.  Start the APE Configurator. 4.  Select Settings > License Activation (see figure 1). Figure 1 License Activation page. 5.  Capture a screenshot of the “Active license” page from both the old and new server computers. Email a copy of both screenshots to Technical.Support@us.bosch.com. The screenshot is recommended to ensure the Computer signature will be exactly as indicated on the page. 6.  Back up the database. Locate the tool “DbiTool”, located in the folder C:\BOSCH\Access Professional Edition\PE\bin. Open the tool and click the “Export all”  button (see figure 2). Figure 2  DbiTool page 7.  Manually back up the database and configuration folder. Locate the folder C:\BOSCH\Access Professional Edition\PE\Data (or locate the folder/path as modified during the initial install). Manually back up the “Data” folder. 8.  Import the configuration files and database to the new server computer. Manually paste the content of the “Export” folder contained within the previously backed up “Data” folder to the new server, in the same path: C:\BOSCH\Access Professional Edition\PE\Data\Export. The data folder also contains Formulas, Layouts and Pictures. Copy these items and add to the new server computer as needed. 9.  Use the APE configurator to import the configuration file. All Access PE configurations are stored in the folder “Data\Cfg”. The active configuration is called Active.acf.  Open the APE configurator, and click the   button. Choose the backed up Active.acf file. Activate the imported configuration using the   button. Propagate the active configuration to the controllers by pressing the   button. The dialog below appears. You can choose which configuration is sent to the controllers. Figure 3  Active Configuration page * Note: Before propagating the configuration to the controllers, make sure the old APE server is disconnected from the network. Import the database using the “DbiTool". Open the tool and click the “Import all” button. Note: The new APE server configuration will not be operational until the new license key is received from Technical Support and then added to the new APE server. 
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