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Bosch Building Technologies

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    How to troubleshoot Software Connection Errors in rdkypro

    1. TCP/IP Connection Errors – TCP/IP must be configured on all
    workstations running Alarm Monitoring. Use a static IP address, not DHCP.

    2. The Access Control Driver (LS Communication Server) may not be running, or was started improperly. Close Alarm Monitoring and start driver either interactively via the Start Menu or through the SERVICES Control panel.

    3. Workstation running Alarm Monitoring is not in the monitoring zone
    for the access panel.

    4. Workstation name is incorrect in software configuration for access
    panel.

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎05-31-2018 03:20 PM
    Updated by:
     
    Labels (3)
    Contributors
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