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    How to troubleshoot a Distorted Display in Sys Admin and the Cardholder Screen

    When entering in "Sys Admin", "Cardholders" and in the "Access Level" tab the display appears distorted.This condition can occur with any version of rdkypro and on any operating system.

    This is commonly caused because of a setting in the Display options on the PC. If you go to Display Properties -> Settings -> Advanced you should see an option for DPI setting "Large or Small fonts". This must be set to "Small fonts" (96 DPI).

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    Revision #:
    3 of 3
    Last update:
    ‎05-25-2018 05:58 PM
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