Because many customers have dynamic IP addresses which frequently change, dealers would not know what IP address to enter into RPS to establish their connection. Dealers previously had to call and ask the customer to provide their current public IP address before a connection to the panel could be established.
The steps below will explain how to use a service called DYN to monitor the customer’s changing IP address and link it with a host name. Once that is completed, RPS can then be directed to that host name and will not be affected by the dynamically changing IP address.
IMPORTANT: Please note that dyndns.org is not affiliated with or supported by Bosch. This article only provides an example of a service and it's configuration. It is the reader's responsibility to verify the accuracy of information with the 3rd party services mentioned below.
Browse to the DYN website at http://www.dyn.com/dns.
Select and purchase the appropriate service for your planned use. At the time of this article, "Remote Access" was the best and most cost effective option.
Follow the prompts to create a hostname for your panel's site. The steps will include:
At this point, a host name has been created and linked to the current IP address of the panel's network. However, when that IP address changes, the link between the host name and the panel’s network will fail. To resolve this issue, the panel's network router will need to be configured.
These changes will configure the router to automatically contact dyndns.org in the event that the router’s public IP address has changed. As a result, dyndns.org will be able to automatically point the host name you have created to the router’s new public IP address. These steps will need to be performed on the gateway router at the panel’s network.
So far we have successfully created an automatically maintained link between the host name you created and your panel network’s public IP address. Now we have to ensure that the RPS messages sent through that router get forwarded to your Conettix module properly. This is done by using a router option called Port Forwarding. In the Linksys example, the Port Forwarding page can be found by browsing to Applications | Gaming. These steps will need to be performed on the gateway router at the panel’s network.
The routing configuration is complete. You can now test your connection to the panel from Remote Programming Software (RPS)