As with many software programs there are a number of factors which may prevent a program from opening as expected. This article provides solutions to some of the common issues which may prevent Remote Programming Software from opening.
Some common causes for RPS failing to open are:
RPS Installs but fails to connect to the database:
When Remote Programming Software opens, a secure connection is made to the database which is located in an instance of SQL. An error such as Database connection failed is an indication that connection to SQL was not successful or the database was not accessible.
See the article: How to troubleshoot Database Connection Failed error when opening RPS. https://community.boschsecurity.com/t5/Security-Intrusion/How-to-troubleshoot-Database-Connection-Fa...