About mnk3lio

Question What will the IRR button record in C-Soft runtime?   Answer The IRR button will record recieve audio only. This applies to the select, unselect audio as well as to the global call history window. ... View more

Question When sending out pages the console steers the page to the correct channel, but then immediately switches back to whatever channel was selected prior to the page.  Need it to stay on the paged out channel.   Answer This is standard operation if the page button is configured with 0 in the "Talk Time" field.  Typically if you send pages and voice on the same channel it is expected that the "Talk Time" field has a value inserted to keep the radio keyed allowing the dispatcher time to press PTT so your not bouncing the radio RF final with a very short de-key.   ... View more

Question Does Telex Dispatch support UDP Unicast addresses instead of UDP Multicast addresses?   Answer Yes. Place opposite ends static ip address into the multicast address field, see example below: Note: You will now be operating in point to point mode (ie...ip-223 to single console), point to multi point (ie...ip-223 to multiple consoles) will not work.   ... View more

Question C-Soft dongle key error codes - What do they mean?   Answer Error 71 - Unable to read the key.  Most common error. To correct this error you will need to first check that you have a dongle key or a licensed AD-HB4 plugged into the computer. If you have a licensed AD-HB4 please contact telex technical support for further assistance. If there is a dongle key, then see the attached document to reload the driver for the dongle key. Error 13 - sp_io_communications_error. The system device driver is having problems communicating.  verify the device driver is correctly installed. If the driver is installed correctly, then try a different key if you have one. There may be a hardware issue with the key. If you do not have another key you will need to contact our customer service at 1-800-553-5992   ... View more

Question How do I connect Telex VoIP Dispatch Systems to Analog Recorder Solutions?   Answer See attachment   ... View more