Question
How do I update Telex Dispatch IP products with Telex System Manager?
Answer
Uploading VoIP Hardware Firmware
Once Telex System Manager (TSM) is installed and your new .tfb file is downloaded, you are ready to upload the VoIP hardware’s firmware.
To upload the VoIP hardware’s firmware, do the following:
1.
Click the TSM shortcut on your desktop.
OR
From your taskbar, click
Start|Programs|Telex Communications|Telex System Manager.
The Telex System Manager window opens.
2.
Click Tools|Firmware Update
The Firmware Update Tool opens.
3.
To locate the .tfb file for upload, click the folder icon .
The Open window appears.
4.
Select the.tfb file you want to upload.
The file is highlighted.
5.
Click Open.
The selected file appears in the File field.
NOTE:
If the device does not appear in the list, enter the VoIP hardware’s IP Address in the Manual Entry field and click the Add button. The IP Address appears in the left navigation pane.
6.
In the left navigation pane, select the device’s IP Address.
The Write Firmware button is active.
7.
Click the Write Firmware button.
Firmware update messages are shown in the Status column which provides feedback on the firmware update progress. Once the progress reaches 100%, the firmware is updated.
NOTE:
If an error occurs, the Progress column is reset and an error message appears in the Status column.
NOTE:
Once the firmware is uploaded, the device resets.
8.
Click Close.
The Firmware Update Complete window closes.
9.
Click Close.
The Firmware Update Tool window closes.
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