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Turn dipswitches 5 and 6 to the "OFF" position on the D9210B. Remove power from the D9210B for 1 minute. Return dipswitches 5 and 6 to the "ON" position on the D9210B. Return power to D9210B. Momentarily close the reset pin on panel. - This will force the panel to re-send card data to the D9210B (It may take several minutes to do this). ... View more

When testing fire points, I cannot clear them from the alarm memory. They are in a seperate area from the burg points. How can I clear the fire points? D7212GV2, D7412GV2 and D9412GV2 panel types using firmware version 7.06 had a defect where the control panel required Burg AND Fire points to be normal rather then only Fire points, prior to allowing alarm memory to clear.   This problem is corrected with the upgraded firmware 7.07, currently at version 7.09. ... View more

Check for proper wiring connections to the D928. Several different panel types use the same type of removable terminal strips such as the D7112, D8112, D7212B, D9112B, 9000 series, G, GV2, GV3 and GV4.  These removable terminals were intended to simplify replacing panels. The problem may have been caused during the replacement of a D8112 where the left side terminal strip was moved to the replacement G, GV2 or GV3 panel. The dual phone line module used on the D8112 (D128, predecessor to the D928) was installed the with the black wire connected to terminal 4; earth ground on the D8112. Connecting the D928 in this manner to a G, GV2 or GV3 panel will result in the inability for the panel to run on AC while operation is normal when powered from battery. Ensure the D928 black wire is connected to terminal 9 and not terminal 4. ... View more

The D4412 and D6412 use SDI addresses 150 and 151 to communicate with the DX3010  Octo-Output Expander. Up to two DX3010 Octo-Output Expanders may be used for adding Programmable Outputs (PO) to the control panel.  PO 5-12 are added with a DX3010 addressed as 150, PO 13-20 are added with a DX3010 addressed as 151. Troubleshoot the error based on the following: Not using DX3010 Octo-Output Expanders and dislaying: Missing SDI 150: Verify programming for PO 5-12 are set to (0,0) Not using DX3010 Octo-Output Expanders and dislaying: Missing SDI 151: Verify programming for PO 13-20 are set to (0,0) Using a DX3010 and dislaying: Missing SDI 150 or SDI 151: Verify correct wiring of the data wires from the panel to the DX3010. Inspect for opens or shorts.   ... View more

 1.  On-Board Point Doubling:      a. Select EOL           i.  Under Point Parameters, go to Global Point Configuration and EOL Resistor Value and select Point Doubled, 2.2k & 3.65k      b. Select Device:           i. Under Point Configuration select Device                1. Points 2-8 select Device=On Board.   Use a 3.65K EOL for Points 2-8.                2. Points 10-16 select Device=On Board.  Doubled On Board will display for points 10-16.  Use a 2.2KEOL for points 10-16.   NOTE: Point 1 can not be used for point doubling. 2. Programming for Wired Point Expander (not using point doubling):      a. Select Device using RPS:           i. Under Point Configuration select Device           ii. For points using the DX2010, select Wired Point Expander.      b. Address the DX2010 for the correct group of points. 3.  Programming for Wired Point Expander using Point Doubling:      a.  Select Device.           i.  Under Point Configuration select Device.           ii.  For points using the DX2010 select Douibled Wired Point Expander.      b.  Address the DX2010 and select EOL for use with point groups. Note: Never use Normally Open wiring for doubled points.  Faulting either point will generate a short on both doubled points. ... View more