Bosch Building Technologies

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    Conference & Discussion

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    ‎09-13-2019 11:29 AM
    The DICENTIS Conference System supports integration with third party Dante compatible devices, however there are certain limits to keep in mind when designing the system:
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    ‎08-29-2019 02:18 PM
    Especially when using large databases it is advisable to make a backup occasionally in case something goes wrong. The manual describes ways to backup, restore and update the database quickly. This document describes how to use these options and when and also an alternative way for older versions.
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    ‎07-02-2019 11:41 AM
    When upgrading from a previous DICENTIS version that supports DANTE (V2.20 – V3.00) to the latest version 3.10, the following problem will occur; The DICENTIS system is not visible anymore in the Audinate’s DANTE controller software, where it was visible before the upgrade.
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    ‎07-01-2019 11:53 AM
    If the document with the license key for DCN-NG was lost, there is still a way to find the license key currently loaded in a DCN-CCU2, this article shows how.
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    ‎06-28-2019 11:06 AM
    If accidentally a wrong country code is chosen during setup, there is no other way to change it in except for re-doing the setup, which in effect erases all prior  changes made to the configuration. This article describes a way to set the country code without having to re-run the setup completely.
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    ‎06-28-2019 10:55 AM
    Click the Licensing button to open the Licensing page. Licensing is only required when you purchase software licenses. The Licensing page provides you with an overview of the activated licenses. Activate a license: To activate software you need to have an activation ID which was send by email after purchasing the software license. Activation requires a USB memory stick and any PC connected to the internet. Note 1: License activation is not supported for tablets. Note 2: While the same licenses are used by Dicentis Wired, the process to activate them on the Dicentis Wireless system are different, so please follow the below steps to activate the licenses on Dicentis Wireless. Insert the USB memory stick into the PC connected to the Wireless Access Point (DCNM‑WAP). Click the Add license button. Enter all required Customer information and Activation ID, click the Add license button and then the Activate button. Note: You can add more than one Activation ID. When all activation IDs are added, click the Activate button. A “save as“ dialog is shown. Save the “request file“ to your USB memory stick.  Go to the website using a PC/Laptop which is connected to the internet, and login. If you do not have a username, contact your local Bosch representative to acquire an account. Go to “manage license” and upload the “request file” from the USB memory stick. Save the “response file“ to your USB memory stick. In the DICENTIS web browser interface application, click the  Process response message button. Select the correct response file from the USB memory stick, and then click “Open”. Now the license is activated. New functionality is added and can be used by the system.
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    ‎06-28-2019 10:40 AM
    Time and date are set manually on the WAP. Once a month, the time needs to be set again as time drifts over time.
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    ‎06-27-2019 01:05 PM
    DCN-SW - Main Module              The main module of the new software suite. Allows usage of the configuration and configuration client. The main module includes Synoptic Control. DCN-SWMM - Microphone Management   This module gives you a controlled way to deal with active speakers and people in the request list. Full access to participant database to add delegates to speaker list or request list. DCN-SWDB - Delegate Database  Delegate Database allows real persons to be assigned to seats. Either though fixed seating (no cards required) Or by making use of ID cards. Note: For creating ID cards, the DCN-IDENC hardware and DCN-ID software is required.     DCN-SWID - ID Card Encoding    ID Card Encoding when the user is required to create ID cards. To create ID cards, the DCN-IDENC hardware is required in combination with the DCN-ID software license. Creating ID cards will only work when the computer you are working on is connected to the CCU!    DCN-SWPV - Parliamentary Voting  Allows the preparation and execution of parliamentary voting (Yes/No/Abstain/DNPV) within the DCN-SW software suite. DCN-SWMV - Multi Voting Allows the preparation and execution of Audience Response and Opinion Poll Results are shown on synoptic layout Thermometer added for Audience response DCN-SWAT - Attendance & Access     Attendance & Access to start attendance registration and force the system to use ID-cards, PIN code or fingerprint reading (external contact). DCN-SWMPC - Multi PC          To allow the Server PC and multiple PC clients to prepare and/or control the system at the same time.     DCN-SWAPI - API (Application Programming Interface) Application Programming Interface allows a third-party software application to insert and remove delegates into a meeting. Exchange and synchronize delegate and participant information with 3rd party systems Import of vote scripts Control functionality for voting (summon, select, start, stop) Encoding ID-cards solution for 3rd party systems Demo-tool including C# source code is available Extensive software developer manual available DCN-SWSMD - Streaming Meeting Data   Interface to custom-made PC software client to display meeting data by using video screens or video projectors. Basic the DcnSmdDemonstrator can be used. Connects using TCP/IP XML streams for easy processing Extensive filtering possibilities Demonstrator including C# source code available Software developer manual available DCN-SWIND - Individual Channels The Individual Channels software is used to route individual delegate microphone audio signals to the DCN system audio channels. These individual audio channels can only be received by Audio Expanders or Cobra net Interfaces. Benefits Easy routing of individual audio channels Up to 26 Individual Channels could be defined Additional remarks This module can only be used with Wired DCN systems from software version 2.70 >. DCN-SWIND can be used for standalone (system without PC) and for systems using DCN-SW. Individual channels which have been pre-set in the CCU are not available when using LBB4190/00 range PC software. DCN-SWSI - Simultaneous Interpretation With the Simultaneous interpretation module it is possible to set-up, control and monitor the translation part of the conference system. DCN-SWMD       Usher call and speak slowly With the MD.. The request for help from the Interpreter or the request to speak slowly. LBB4187               Open Interface Can be used to create user interfaces for DCN-NG
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    ‎06-27-2019 10:59 AM
    Unexpected behaviour or no reaction of DCN-SW.
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    ‎06-27-2019 10:37 AM
    Downloading firmware over the serial cable can be tricky, this document gives further information on the required equipment and settings for the serial connection and the system.
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    ‎06-25-2019 11:56 AM
    In order to integrate 3 rd party software with the DCN-NG system, there are 3 different integration options: Open Interface (OI) Application Programming Interface (API) Streaming Meeting Data (SMD)
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    ‎06-24-2019 01:16 PM
    Symptoms: When a meeting is recorded and the recording software (either Meeting Recorder or Open Interface connection) is shut down, the microphone control mode switches to "Open", independent of what it was before.
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    ‎06-24-2019 11:37 AM
    The request was to integrate an AMX NX-2200 with the CCU2. The appropriate licenses were installed, but the devices cannot communicate through the serial connection.
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    ‎06-24-2019 11:28 AM
    DCN-NG is set-up in a multi-PC environment, all required licenses are installed. When trying to connect to the server from the secondary PC, the Operator Application takes a long time to start and once it does, the screen is simply blank and the server icon mouse-over shows the application is disconnected. When pinging the server from the secondary PC, the ping goes through without issues.
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    ‎06-21-2019 12:00 PM
    Description: The RESTful API of the CCS1000D is used in order to get a clear view of the state of the discussion devices’ microphones (amongst other things). However, when a Priority call is made, the other speakers still show as active even though they are muted in reality. Solution: This is actually as it' supposed to work. The reason the speakers still show as active is because they remain in the speaker list while the priority call comes through (in this case, the chairperson making an announcement overruling all other parties) is that in the system there’s a difference between speakers being muted and speakers being removed from the speaker list. In this case, after the priority call ends, the speakers are unmuted and can resume the discussion. It’s also possible to configure the system to stop all speakers and remove all waiting participants from the request list. If the system is setup in this way and the chairperson starts speaking, the system will indeed erase all other speakers and waiting speakers. The API can be used to create a custom interface. This means that logic can be added so the preferred outcome is created. In this case it means that the custom interface needs to poll for the speakers list but also needs to take in account that when a priority call comes through (also pollable) this means the others are muted. Using these two givens can then be used to for example change the icons of the speakers to a ‘muted’ state in the custom interface.
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    ‎06-20-2019 10:15 AM
    The Meeting Application does not provide all the options it did before and the application does not request any log-in credentials when first started and simply starts.
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    ‎06-20-2019 09:50 AM
    In order to change the layout, the StyleSheet needs to be changed. Default it is located in C:\ProgramData\Bosch\DICENTIS\VotingResult.xslt, this file can be opened in any text editor, Notepad++ is recommended as it is very versatile.
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    ‎06-06-2019 11:40 AM
    A participant who uses a seat with Priority permissions set was not able to use the Priority button and interrupt other participants in the meeting.
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