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    Why no fault message is shown on Avenar/FPA controller?

    Question

     

    The controller is showing faults but when you access the faults option no errors/fault messages are shown, message 'no suitable element' is shown. Why?

     

    Answer

     

    The reason could be that there are e.g. too many supervision events (priority level 4) which are masking the other fault (priority level 3) messages.

    The panel has a buffer for up to 400 events, based on priority.

    A possible solution is to untick the "need reset" box (under "Priority Table") for SUPERVISORY as shown below, lowering the priority from 4 to 1.

    Then load the config to the panel and then all other errors/fault messages should be visible.

    Central_Support_0-1645026275795.png

     

    Version history
    Last update:
    ‎02-16-2022 04:49 PM
    Updated by:
    Contributors
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