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    RPS message: Invalid Panel Type when connecting to a B8512G, B9512G or B-series panel

    Possible causes and solution(s)

     

    • Cause:

     

    RPS returns the message: Invalid Panel Type when attempting a network connection to a B8512G, B9512G or B-series panel.

    Central_Support_0-1644576863101.png

     

     

    • Solution:

     

    1. The most likely cause is a mismatch between the actual alarm panel type and the type of panel which was selected in the RPS software.
    2. If the actual alarm panel type and the panel type selected in RPS are a correct match, check the selection for Answer RPS Over Network? When NO is selected, RPS may return the Invalid Panel Type message as described in figure 1.
      • The Panel Communication dialogue will display
        • Preparing to connect
        • Connecting to panel
        • Retry 1 of 5
        • Retry 2 of 5
        • Error 5018: Invalid Panel Type

     

    Central_Support_1-1644576931799.png

    Figure 1 Invalid Panel Type Error message

    Version history
    Revision #:
    2 of 2
    Last update:
    ‎02-11-2022 12:05 PM
    Updated by:
     
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