About CPrince

Issue What is the Part # for the ribbon cable that is used with the D128 or D928? Solution Call Spare Parts (800) 894-5215 - Ribbon Cable Part Number is 15-03131-000-B. ... View more

Issue Setting up the duress code on the DS7400XI 3+. Solution 1. Enter the program mode A. At the master keypad, enter the programmers code + #0. Ie...9876#0 Keypad should display: Prog.mode, the version and adr = 2. Enter a (2) digit report code in address 0322. Ie...032210#; this would be an example of a valid entry for the contact id mode. 3. Exit program mode A. At the keypad press and hold the star(*) key for 3 seconds and release it. You now should be out of the program mode, keypad should not display prog. mode anymore. 4. Assign the duress code to an available user #. A. At the keypad enter a master code followed by #0. Keypad now should scroll through an options menu. B. Press 0 then follow the instructions on the keypad. A duress code is authority level 5. Test the duress. The system should be armed and the exit delay time expired when disarming with the duress. ... View more

Overview: Firmware revision 2.20 and higher limit errors when keypad programming a D2212 panel for D208 point expansion.  Issue Why does the D2212 panel not allow keypad programming for a D208 point expander? Solution Before firmware revision 2.20, it was NOT possible to program the D2212 for a D208 Point Expander using keypad programming.  Panels before firmware version 2.20 should be programmed with the D5200 handheld programmer or RAMIV/RPS download software.  Firmware revision 2.20 and above CAN be programmed via the keypad. ... View more

   Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D9124G, D9412G   ... View more

Issue Enabling encryption on the DX4020 module. Solution Telnet into the DX4020 using the IP Address ported to port 9999. (Ex: Telnet xxx.xxx.xxx.xxxx 9999, where xxx.xxx.xxx.xxxx is the IP address of the DX4020 .).  Follow the procedure below: Press Enter to go into setup mode appears, Press the Enter key. Select 6- Security from the main menu and follow the next steps: At Disable SNMP (N) N press [ENTER]. At SNMP Community Name ( 😞 press [ENTER]. At Disable Telnet Setup (N) N press [ENTER]. At Disable Port 77FEh (N) N press [ENTER]. At Disable Web Server (N) N press [ENTER]. At Disable ECHO ports (Y) Y press [ENTER]. At Enable Encryption (N) press [Y]. At Key length in bits (0), type 128 and press [ENTER]. Change keys (N) press ‘Y’ to change it. Enter keys the bytes programmed in the D6680-E120. These 16 bytes (32 characters) should match.  Default value is 01-02-03-04-05-06-07-08-09-10-11-12-13-14-15-16. At Enable Enhanced Password (N) press [ENTER]. Select 9 at the main menu to save and close telnet session. A message is displayed the connection was lost.. ... View more