About CPrince

Issue What is RPS Call Back? Solution RPS Call Back Default setting is No. Selections are Yes or No Parameter Description Using this function allows the control panel, after it has verified the RPS passcode, to provide an additional level of security by hanging up and dialing the RPS phone number to call RPS at the central station prior to allowing any upload or download. Important: When using the RPS Callback function, enter a "C" as the last digit in the RPS phone number if DTMF dialing is used. Parameter Options Yes: When the control panel hears the proper RPS passcode, it hangs up the phone, seizes the phone line, then dials the programmed RPS phone number (see RPS Ph ). This ensures that only the control panel communicates with the RPS PC connected to the dialed phone number. No: The RPS session is initiated immediately; no call back is required. The control panel engages in RPS sessions when called from any phone number and a proper RPS passcode is identified. ... View more

Issue Panel is not sending restorals when the point restores.  Log also has no entries for restorals on the point.   Solution   This is normal if the panel is programmed not to send restorals. In RAM/RPS check in the following: Point Index Codes > Point Indexes 1-16 or Point Indexes 17-31 Disable Restorals Default: No    Selections: Yes or No Yes: Disable restoral reports for this point. No: Enable restoral reports for this point. When this option is enabled, a restoral report is sent to the receiver when the point returns to normal after being in an alarm or trouble condition. If you are using the 5200: In the 5200 check under: 9112B > Point Index > Point Index # (where # is a value between 1 and 31 only) press the white ENTER key press the down arrow key (red keys on the 5200) Repeat until you are at P## Disable Restorals Default: No Selection: Yes or No Yes = Disable Restoralreports for this point. No =  Enable Restoralreports for this point. When this option is enabled, a Restoral report is sent to the receiver when the point returns to normal after being in an alarm or trouble condition. Use this item to automatically put this point back into the system. ... View more

Issue When looking at the history log on a D6412 or D4412, the history log displays user 255 key-switch, and the key-switch zone has not been enabled. Solution When arming with command 1, or pressing the all on key, and not using a pass code, "user 255 key-switch arming" will appear in the history log as the user that armed the system. ... View more

Issue When programming the D279 keypad point index on the 7000/9000, G, GV2, & GV3 series panels, how should the type and response be programmed?   Solution   Program a type 7 for D279 (O/C Non-Priority): The D279 provides point arming and disarming independent of the area arm state. A non-priority D279 point arm state does not affect the area arm state. Point Response must be programmed 1. Program type 8 for D279 (O/C Priority): The D279 provides point arming and disarming independent of the area arm state. A priority D279 point must be armed before an area can be armed. Program Point Response as 2. ... View more

Issue Getting a checksum error from the panel.   Solution   Check the programming for the following issue: If you have associate and shared areas programmed, and attempt to Auto Arm a Shared area via any SKED, you will receive a Checksum Error.  Auto Arming a shared area is not allowed. Remove the sked that Auto Arms the shared area or remove the shared area. You may also have a SKED arming an Area that is not Enabled in Area Wide. Part numbers D7212B, D9112B, D7212B1, D9112B1, D7212, D7412, D9112, D9124, D9412, D7212G, D7412G, D9124G, D9412G, D7212GV2, D7412GV2, D9124GV2, D9412GV2, D7212GV3, D7412GV3, D9412GV3, ... View more