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 What could cause receiver jamming? Possible Solution: Electrical equipment in the area causing jamming on receiver. Go into setup on the software to receiver configuration. Increase jamming threshold by one degree at a time until jamming has stopped and receiver has returned to normal. If jamming persists after increasing level, relocate or attempt to identify and minimize the jamming source. ... View more

 What are ReadykeyPRO default accounts and passwords? The following table summarizes the ReadykeyPRO default accounts and passwords: Description User name Password How to change the password Default system administrator account. This is the account that is used initially to log into the main ReadykeyPRO applications, such as System Administration. SA SA For more information please refer to About Accounts on page 194. ReadykeyPRO database. This is the actual ReadykeyPRO SQL Server Desktop Engine, or SQL database. LENEL MULTIMEDIA For more information please refer to Change the Database password on page 190. License Administration account. This is the account that is used initially to log into the License Administration application. ADMIN ADMIN For more information please refer to Changing Administrator Properties for the License Administration Application on page 238   ... View more

Access Software event/transaction screen shows invalid card format when a card is presented at the reader.  The card format is correct for the 26bit card being used.  The RS-485 wiring is correct and the correct wire is used. Verify that the reader D1 and D0 are not reversed.  This is a common error in the installation phase of the hardware. ... View more

 The comm server icon may not show up in the windows taskbar. It is possible for the Communications Server (COMM Server) to be set to run as a Service. If this is the case, then the icon will not be seen in the task bar. To correct this:  1.Go to start, settings and control panel. Double click the "administrative tools" icon. Double click the "Services" icon. Scroll down all the services until you see the "LS Communication Server" Right click on this and select properties. Click the Log On tab. Verify "Local System Account" is selected and check "Allow service to interact with desktop" Click apply and ok. Close the services screen. Reboot the PC and start the comm server. ... View more

 When rdkypro is offline, it doesn't log events? Below is a possible solution to this issue. In System Administration 1) Click on Monitoring>Alarm Zones>Monitor Stations 2) Check the <ADD> Button 3) Browse for the Workstation Name 4) Check the box for Queue Events When Logged Out 5) Check Default Zone in the Monitor Zones Section 6) Click <OK> Next Click on Administration>System Options>General System Options Make sure under the Monitoring Section the Number of days to save queued events is not zero. Log off and back on of  "Sys Admin and "Alarm Monitoring". ... View more