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Navigate to http://US.Boschsecurity.com. Browse to: Product Catalog > Intrusion Alarm Systems > Conettix Communications > Conettix Communicators. Select the B465 Product Page and click on the Software Downloads Tab. Download and save the latest firmware file to a location on the computer, then extract the files from the ZIP file. The firmware file required for use with TeraTerm ends with a *.kfw extension. Connect a USB A to USB A cable (Bosch p/n B99) between a computer and the B465. When using a store purchased cable, be sure to use a ‘Computer to Peripheral ‘cable and not a ‘Computer to Computer’ type cable. Open TeraTerm.                                                                                                                                                                The New connection dialogue opens. Click on the Serial radio button and select the port configured for the B465. Press OK.           Figure 1 New Connection Page Press the keyboard ENTER key and [Enter Passcode] displays. Enter the default Log-in password: B465. Select 8: Maintenance and 5: Firmware Update. The display reads Start Xmodem transfer of upgrade image file <*.kfw>.                      Figure 2 Menus to select Firmware Update The screen displays; Start Xmodem Transfer of upgrade image file. Select File > Transfer > XMODEM > Send….                                                                  Figure 3 XMODEM Send dialog  In the XMODEM Send dialog window, navigate to the folder location and select the downloaded firmware update software. The file will end in *.kfw extension.   Figure 4 Select Firmware File Click on Open to start the firmware update. The TeraTerm: XMODEM Send dialog box opens and indicates the update process.                Figure 5 Tera Term XMODEM Send dialog When the file transfer completes, the Tera Term: XMODEM Send dialog box closes automatically. Within the TeraTerm window, an updating to firmware version “x.xx.xxx” message displays, and the B465 automatically reboots. Notice!  Do not power off the module during this phase. Powering off might cause permanent damage to the B465. Close the TeraTerm session, and re-launch TeraTerm. Log back into TeraTerm as described previously to re-establish communication from your laptop to the B465. Communication between the B465, receiver(s), and the connected control panel is restored.   ... View more

Navigate to http://US.Boschsecurity.com. Browse to: Product Catalog > Intrusion Alarm Systems > Conettix Communications and locate > B450 Conettix Plug-in Communicator Interfaces. You may see 2 B450 module pictures, click on the lower of the two. Next click on Downloads followed by Software. Download and save the latest version B450 firmware and a second file containing TeraTerm and the B450 Driver. TeraTerm will be used for the firmware upgrade. Extract the files from each ZIP file. The firmware file required for use with TeraTerm ends with a *.kfw extension. Locate the file teraterm-4.82.exe and double-click to install TeraTerm. The file RBUS1CP.inf is the driver to be used with the B450. Remove the B450 from the control panel and remove the cell card from the B450. Set the address wheel on the B450 to 0 and reconnect the B450 to the control panel. Note that the B450 address wheel must be changed as required for the control panel once the firmware upgrade is completed. Connect a USB A to USB A cable (Bosch p/n B99) between a computer and the B450. When using a store purchased cable, be sure to use a ‘Computer to Peripheral ‘cable and not a ‘Computer to Computer’ type cable. Open TeraTerm.                                                                                                                                                                             The New connection dialogue opens. Click on the Serial radio button and select the port configured for the B450 and press OK.                Figure 1 New Connection Page Press the keyboard ENTER key and [Enter Passcode] displays.  Enter the default Log-in password: B450. Select 7: Firmware Update.            Figure 2 Select 7 Firmware Update The screen displays; Start Xmodem Transfer of upgrade image file. Select File > Transfer > XMODEM  > Send…                                                                              Figure 3 XMODEM Send dialog Select the firmware file.                                     Figure 4 Select the firmware file Select Open to start the firmware update. The TeraTerm: XMODEM Send dialog box opens to indicate the update process.          Figure 5 XMODEM Send Progress                         When the file transfer completes, the TeraTerm: XMODEM Send dialog box closes. A TeraTerm window displays a message about updating to firmware version “x.xx.xxx”, and the B450 automatically reboots. Notice!  Do not power off the module during this phase.  Powering off might cause permanent damage to the B450. Close the TeraTerm session, and relaunch TeraTerm. Log into TeraTerm to reestablish the connection. Communication between the control panel and B450 restores. Remove power from the B450. Place the cell card back into the B450. Set the device address as required for the configuration in use. Reconnect the B450 to the control panel. ... View more

Connect a USB A to USB A cable (Bosch p/n B99) between a computer and the B450. This must be a ‘Computer to Peripheral ‘cable and not a ‘Computer to Computer’ cable. Open TeraTerm. The New connection dialogue opens. Select Serial and select the port configured for the B450 and press OK. Figure 1 New Connection Page Configure the Terminal Setup. From the drop-down menus, select Setup and Terminal to access the Terminal Setup Page described in figure 2. Select a terminal size adequate to easily view the log file such as Terminal Size=120 x 80 and check the box for Terminal size=win size. Select New-line: Receive= LF, Transmit= CR. Select Terminal ID: VT100.      Figure 2 TeraTerm Terminal Setup Press the ENTER key, the display reads [Enter Passcode].  Enter the default Log-in password: B450. Select 6: Diagnostic Log (see figure 3). Select 1 Modify Diagnostic Settings.  Enable Verbose Modes.  Select 1: Cellular Modem Verbose Mode. Enter Y to Enable. Repeat to enable items 2-5; Bus Communications Verbose Mode. Network Communications Verbose Mode. Network Operations Verbose Mode. Module Operations Verbose Mode.    Figure 3 Enable Verbose Modes Select 0 to return to the Diagnostic Log Menu. Select 3: Enable Live Console Messages. This will start the log file running. Allow the log to run for 10-15 minutes to capture data.  Whenever possible, reproduce any issues related to ongoing troubleshooting while the log is running.  This permits the log file to capture data needed for evaluation by engineering.  The log file should look as described in figure 4.      Figure 4 Enable Live Console Messages Press any key to stop the diagnostic log from running. Press Escape to go back to the Diagnostic Settings menu and select 6: Disable All Verbose Modes.    Figure 5 Disable All Verbose Modes Capture the log file to send to Bosch Technical Support. Select Edit > Select All to copy the whole TeraTerm screen. Open a Text File and select Edit and Paste (or [Ctrl + V]) to paste the TeraTerm screen into the file. Email the Text File to Technical Support. ... View more