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    How to Back-up and Restore the DICENTIS Server System (wired)?

    To back up your DICENTIS Server System is one of the most important maintenance task and it should be done on regular basis. Especially if you have to set up your Server for the first time it is highly recommended to do an backup to save your system, programs , settings and so on. The reason obviously for this is if a system crash occurred you should be prepared to set up or recover the Dicentis again. This will save you a lot of trouble if it is done properly beforehand.

    There are four main themes to perform for a 100% save back up which will be now explained how to do it.

     

    Step-by-step guide:

     

    Windows Server Backup & Recover

    Backup:

     

    For safety you should do a Windows backup after it is fully configured and updated. With this you can recover fast to a ready to use point. It will also backup the License files and SQL Server as well the synoptic configuration but it is highly recommended to do all backup steps because it is more flexible to use and in some cases the license will get lost!

     

    1) Please open the Windows Server Backup.

     

    You can find the Windows Server Backup at fastest over the surch function or if you open it via the Server Manager.

    If you set your Server up wich a non Bosch PC it may happen that you first have to install this Windows Feature. The Dicentis Server has this pree installed and is linked on the desktop as well.

    (PowerShell ==>  C:\users\Administrator> Install-windowsFeature -name windows-server-backup -includeManagementTools )

    1 How to Back-up and Restore the DICENTIS Server System (wired).png2 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    2) Within the Server Manager open > Tools  > Windows Server Backup

    3 How to Back-up and Restore the DICENTIS Server System (wired).png

    3) At the right side you can set up a Backup Schedule or do it only once.

    4 How to Back-up and Restore the DICENTIS Server System (wired).png

    5 How to Back-up and Restore the DICENTIS Server System (wired).png

    4) It is recommended to do a "Full server" backup on a network file or on a external hard disk for recovery. Don't use a partition or virtual drive on the same hard disk as back up destination! This can lead to problems during the recovery and is not save. Also you will need around 32 to > 64GB space depending on your installation.

     

    Click on "Different options" and on "Next".

    6 How to Back-up and Restore the DICENTIS Server System (wired).png

    5) Select "Full server" and "Next".

    7 How to Back-up and Restore the DICENTIS Server System (wired).png

    6) Now you can choose between an external drive or remote share folder.

    8 How to Back-up and Restore the DICENTIS Server System (wired).png

    7) Choose a location…

    9 How to Back-up and Restore the DICENTIS Server System (wired).png

    8.) Start the back up…

    10 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Recover:

     

    9) If something went wrong this steps will show you how to recover a Windows Server to a previous point in time.

    Please note that your licenses can be lost if you do the recovery. You should back up your license , SQL Database and Synoptic configuration before separately. If you change hardware you have to give back the license before you switch the server without problems. Please have a look at this link for more information.

     

    If you missed to do a personalized backup of your programs, database (Names, Seats,…), settings ect. and you are using the pre installed recovery which comes with the dicentis on a hidden partition (D: Recovery) you will virgin-ice your Dicentis and set it back to the first initial start. In this process all data s will be lost. Please also never do a formation of the whole C: drive or else it will delet also your hidden D : Recovery drive and you will loose your Windows license and preinstalled recovery.

     

    Start the Recover:

     

    10) Power up the Dicentis server and press F8 during the start up screen "Protected by HP Sure Start"

    11 How to Back-up and Restore the DICENTIS Server System (wired).png

    11) Select "Repair Your Computer"

    12 How to Back-up and Restore the DICENTIS Server System (wired).png

     12) After some time Windows will ask you to "Choose an option" Choose "Troubleshoot"

    13 How to Back-up and Restore the DICENTIS Server System (wired).png

    13) Select from the " Advanced options" System Image Recovery.

    14 How to Back-up and Restore the DICENTIS Server System (wired).png

    14) Go on as Administrator because you need the rights to change the system.

    15 How to Back-up and Restore the DICENTIS Server System (wired).png

    15) Now select a system image backup. You can choose to the latest version or an older if you believe that the error is also within the latest.

    16 How to Back-up and Restore the DICENTIS Server System (wired).png

    16) Select the location where your backup is. It could also be a network file or external hard disk ec. (The standard name on your Dicentis is normally only Recovery (D:) I had to change it once for a test setup…)

    17 How to Back-up and Restore the DICENTIS Server System (wired).png

    17) Choose a backup file which you would like to restore.

    18 How to Back-up and Restore the DICENTIS Server System (wired).png

    18) Follow through the last questions form Windows.

    The recovery will take less than half a hour normally to finish. 

    After that you have to check if your license are correctly recovered  if you have not returned it before as recommended. This needs a minute after you open the Activation tool but If it is not showing up restore it manually as described in the next chapter "License files Backup & restore" (Copy  the FLEXnet file back.) 

    Also the Dicentis server needs a little time after it was recovered to establish every thing. The second start of the Dicentis Server, specially the services, will be much faster.

    19 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    License files Backup & Restore

     

    License files Backup manually and restore

     

    19) The next steps will show you how to back up your license files which are installed on the Disentis Server System.

    All data should be saved in a safe location, preferably on another hard drive or network file.

    Note: Please note if you change your Server PC for example due to a crash or hardware upgrade this will not work since the FLXnet files are linked to the hardware id. In this case you should return it before. 

    Please have a look for this at this link for more information:

     

    20) Stop all programs and services of  the Bosch DICENTIS

    • Bosch DICENTIS License Manager
    • FlexNet Licensing Server 64
    • Programms like DICENTIS Activation tool, DICENTIS  Meeting application etc...

    20 How to Back-up and Restore the DICENTIS Server System (wired).png21 How to Back-up and Restore the DICENTIS Server System (wired).png22 How to Back-up and Restore the DICENTIS Server System (wired).png23 How to Back-up and Restore the DICENTIS Server System (wired).png

    Close as well all programs which were not needed at the moment.

    24 How to Back-up and Restore the DICENTIS Server System (wired).png25 How to Back-up and Restore the DICENTIS Server System (wired).png26 How to Back-up and Restore the DICENTIS Server System (wired).png27 How to Back-up and Restore the DICENTIS Server System (wired).png

    21) As next step please copy "C:\ProgramData\FlexNet" to a backup location and restart all services and programs which were stopped or closed.

    28 How to Back-up and Restore the DICENTIS Server System (wired).png29 How to Back-up and Restore the DICENTIS Server System (wired).png

    22) If you can not find ProgramData you have first to change the view settings. 

    Go to "File" < "Change folder and search options"  < "View" <  "show hidden files, folders, and drives". Now you should be able to see the ProgramData file.

    30 How to Back-up and Restore the DICENTIS Server System (wired).png31 How to Back-up and Restore the DICENTIS Server System (wired).png

    23) If you want to restore the licenses you have only to past FLEXnet file back. Of course services and programs has to be closed as described before.

    32 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Microsoft SQL Server Backup & Restore

     

    24) In the next steps I will show you how to Backup your SQL Server manually and also Restore them.

    The SQL Server database is very important because it is saving all the Dicentis user data like persons, seats, settings etc. Especially when you have a bigger Dicentis installation the data's will become more complex and it is advisable to make a backup occasionally in case something goes wrong.

     

    Backup a database:

     

    25) First stop DICENTIS services using the DICENTIS Server Console in the Windows tab.

    33 How to Back-up and Restore the DICENTIS Server System (wired).png

    26) Open the file explorer (windows + E on the keyboard) and go to C:\Program Files\Bosch\DICENTIS

    34 How to Back-up and Restore the DICENTIS Server System (wired).png

    27) Click now on "File", "Open command prompt" and select "Open command prompt as administrator"

    35 How to Back-up and Restore the DICENTIS Server System (wired).png

    28) Now type in the Command prompt "DcnmDatabaseConsole.exe -b" and press enter. If everything is all right you will get a "Success" prompt.

    36 How to Back-up and Restore the DICENTIS Server System (wired).png

    29) Next go to "C:\Program Files\Microsoft SQL Server\MSSQL12.SQLDICENTIS2014\MSSQL\DATA\DcnmBackup" select the latest file  "DcnmDatabase_v3.50.bak_20201021-052115.bak" and save it on a safe location.

    37 How to Back-up and Restore the DICENTIS Server System (wired).png

    30) Don't forget to restart your Dicentis services!

    38 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Restore a database:

     

    31) First stop DICENTIS services using the DICENTIS Server Console in the Windows tab.

    39 How to Back-up and Restore the DICENTIS Server System (wired).png

    32) Open the file explorer (windows + E on the keyboard) and go to C:\Program Files\Bosch\DICENTIS

    40 How to Back-up and Restore the DICENTIS Server System (wired).png

    33) Click now on "Open command prompt" and select "Open command prompt as administrator"

    35 How to Back-up and Restore the DICENTIS Server System (wired).png

    34) Now type in DcnmDatabaseConsole -r " where are your bak files for restore?"

    For example:

    DcnmDatabaseConsole -r "C:\Program Files\Microsoft SQL Server\MSSQL12.SQLDICENTIS2014\MSSQL\DATA\DcnmBackup\DcnmDatabase_v3.50.bak_20201021-052115.bak"

    If everything is working good it will give you a "Success" prompt at the end.

    42 How to Back-up and Restore the DICENTIS Server System (wired).png

    35) Next you have to update you database.

    Please type in C:\Program Files\Bosch\DICENTIS>DcnmDatabaseConsole.exe

    43 How to Back-up and Restore the DICENTIS Server System (wired).png

    36) Don't forget to restart your services!

    44 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Quick backup & restore alternative:

     

    37) If you do an backup & restore within the same Software Version of the Windows and Dicentis you can also do a back up  of your Microsoft SQL Database like this. Normally this is not recommended because it can lead to Net errors in the SQL Database if you change the Windows system for example from Server 2012 to 2016.

     

    Quickly Backup a database:

     

    38) First stop DICENTIS services using the DICENTIS Server Console in the Windows tab.

    45 How to Back-up and Restore the DICENTIS Server System (wired).png

    39) Open the Windows Task Manager (Strg+Alt Gr+ Entf) and click on Services.

    46 How to Back-up and Restore the DICENTIS Server System (wired).png

    40) Now click on MSSQL$SQLDICENTIS2014 and stop the service.

    47 How to Back-up and Restore the DICENTIS Server System (wired).png

    41) Go to " C:\Program Files\Microsoft SQL Server\MSSQL12.SQLDICENTIS2014\MSSQL\DATA " and copy these files to a safe location:

    • DcnmDatabase
    • DcnmDatabase_log
    • DcnmLoggingDatabase
    • DcnmLoggingDatabase_log

    48 How to Back-up and Restore the DICENTIS Server System (wired).png

    42) Now restart the SQL server and Bosch Dicentis.

    49 How to Back-up and Restore the DICENTIS Server System (wired).png50 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Quickly Restore a database:

     

    43) First stop DICENTIS services using the DICENTIS Server Console in the Windows tab

    51 How to Back-up and Restore the DICENTIS Server System (wired).png

    44) Open the Windows Task Manager (Strg+Alt Gr+ Entf) and click on Services.

    46 How to Back-up and Restore the DICENTIS Server System (wired).png

    45) Now click on "MSSQL$SQLDICENTIS2014" and stop the service.

    47 How to Back-up and Restore the DICENTIS Server System (wired).png

    46) Go to " C:\Program Files\Microsoft SQL Server\MSSQL12.SQLDICENTIS2014\MSSQL\DATA " and "Replace the files in the destination" with your backup files from your safe location.

    54 How to Back-up and Restore the DICENTIS Server System (wired).png

    47) Next restart the SQL server and Bosch Dicentis and the database restore is finished.

    49 How to Back-up and Restore the DICENTIS Server System (wired).png

    56 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Synoptic configuration Backup & Restore

     

    48) To make a manual backup of your Synoptic configuration you have to copy two files. One is the configuration and the other is the background image.

     

    Synoptic configuration and Background image Backup:

     

    49) To save the Synoptic configuration open the file explorer (Windows key + E ) and go to C:\inetpub\wwwroot\DcnmSynopticControl\Data and copy all Synoptic configurations (.synto a safe location.

    57 How to Back-up and Restore the DICENTIS Server System (wired).png

    50) To save the Background image open the file explorer (Windows key + E ) and go to C:\inetpub\wwwroot\DcnmSynopticControl\Images and copy all files in Images to a safe location.

    58 How to Back-up and Restore the DICENTIS Server System (wired).png

     

    Synoptic configuration and Background image Restore:

     

    51) To restore your backup of the Synoptic configuration manually you only have to past them in the correct file or replace them.

    Open the file explorer (Windows key + E ) and go to C:\inetpub\wwwroot\DcnmSynopticControl\Data (This data will also saved by the Windows Server Backup.)

    59 How to Back-up and Restore the DICENTIS Server System (wired).png

    52) To restore your backup of the background images manually you only have to past them in the correct file or replace them.

    Open the file explorer (Windows key + E ) and go to C:\inetpub\wwwroot\DcnmSynopticControl\Data (This data will also saved by the Windows Server Backup.)

    60 How to Back-up and Restore the DICENTIS Server System (wired).png

     

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