How to view the event history log file for troubleshooting Bosch control panels?

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The history log is a valuable tool for troubleshooting point or system troubles. It displays previous events in order of occurrence, tagged with date and time. The history log should be used as a first resource to isolate the source of ongoing point or system troubles. When central station reports appear to conflict with panel operation, the history log will reveal the actual events which were processed by the panel. Troubleshoot point troubles with the article: How to use View Point Status for troubleshooting faulted or missing points?

How to view the event history log file for troubleshooting Bosch control panels.

• B9512G/B8512G, B-Series and D7412G-GV4/D9412G-GV4 Series panels

B9512G/B8512G and B-Series:

There are two methods of accessing the history log file.

1. At the keypad starting from idle text, Press Menu + [7 (Events menu)] + [3 (view log)].
   • At the Enter Start Date prompt, press Enter to view the entire log starting from the most recent event. Press Escape to return to the normal text.
   • To view the log from a particular starting point, enter the date MMDDYY to start viewing events from the selected date. Press Next to view the next event or PREV to view the previous event.
2. At the keypad starting from idle text press [9] + [9] + [Enter]. This process works the same as the method used on older panel types.
   • At the Enter Start Date prompt, press Enter to view the entire log starting from the most recent event.
   • To view the log from a particular starting point, enter the date MMDDYY to start viewing events. Press Next to view the next event or PREV to view the previous event.
3. Press ESC to return to idle text.

D7412G-GV4/D9412G-GV4 Series:

1. At the keypad starting from idle text, Press [9] + [9] + [Enter].
2. VIEW LOG? Press ENT.
   • Note: The Command Menu may be used in place of steps 2 and 3 to initiate this function. Press the MENU key to enter the Command Menu, then press NEXT repeatedly until you reach the VIEW LOG? Press ENT.
3. ENTER START DATE
   • Press ENT to view the entire log starting from the most recent event.
   • To view the log from a particular starting point, enter the date MMDD to start viewing events. Press NEXT to view the next event or PREV to view the previous event. Note that the event/time may take up 2 displays. Continue pressing NEXT to view the rest of the log. END OF LOG will display after the last event in the log.
4. Press ESC to return to idle text.