How to default or reset the configuration from the BVMS or BVMS Viewer?

[#1]

This article describes how you can remove the existing BVMS or BVMS viewer configuration and generate a fresh configuration again in a situation the customer/installer is unable to remember the Admin login credential to the BVMS/ BVMS viewer.

Please follow the steps below.

Step-by-step guide

1. Stop the BVMS/ BVMS Viewer service (from services.msc)
2. Then (view hidden files on C drive) > go to C:\ProgramData\Bosch\VMS and move it to another location 
3. Or delete the Elements.bvms file (this will all remove also the configuration stored, but not the license),
4. Restart the BVMS/ BVMS Viewer service
5. Login using Admin and no password.