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Bosch Building Technologies

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    Security: Video

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    6 hours ago
    The attached document aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this document describes how data, as processed during the Person Identification steps, can be classified. Finally, this document lists technical measures for data protection in the context of BVMS Person Identification.
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    yesterday
    As video surveillance use grows in commercial, government and private use cases, the need for low-cost storage at scale is growing rapidly. BVMS, Bosch cameras, HPE hardware and SUSE Enterprise Storage provide a platform that is an ideal target for recording these streams. There are numerous difficulties around storing unstructured video surveillance data at massive scale. Video surveillance data tends to be written only once or become stagnant over time. This stale data takes up valuable space on expensive block and file storage, and yet needs to be available in seconds. With this massive scale, the difficulty of keeping all the data safe and available is also growing. Many existing storage solutions are a challenge to manage and control at such scale. Management silos and user interface limitations make it harder to deploy new storage into business infrastructure. The solution is software-defined storage (SDS). This is a storage system that delivers a full suite of persistent storage services via an autonomous software stack that can run on an industry standard, commodity hardware platform. Bosch, Hewlett Packard Enterprise (HPE) and SUSE have partnered to deliver the benefits of SDS to the video surveillance industry. Using SUSE Enterprise Storage™ on HPE ProLiant DL and Apollo servers in a Bosch video surveillance environment simplifies the management of today’s volume of data, and provides the flexibility to scale for all enterprise storage needs. The full description can be found in the attached whitepaper.
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    Monday
    Question How can I protect my security system, from an IT security perspective? Answer The attached document explains how the security system can be hardened. Additionally the BVMS - Network Design Guide includes best practices for desgning a secure network.  
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    Monday
    Trying out the BVMS Lite is easy! Download BVMS Lite from the downloadstore and use the quick installation guide to set-up the system. BVMS Lite contains 8 video channels, 2 workstations, 1 DVR, 2 keyboards, and 1 intrusion panel and can be used without a time limit. BVMS Lite can be expanded to 42 channels using license extensions. A step-by-step instruction on how to install the BVMS Lite license can also be found as an attachment to this page.
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    100% helpful (3/3)
    Friday
    Potential for Data Inconsistency Issues on E-Series Storage Systems Important: With the new controller firmware 11.50 and newer versions issues are fixed by NetApp, which enforce an immediate update of all E2800 iSCSI Storage Systems (their controllers). This is also announced by NetApp on their support websites (see https://mysupport.netapp.com/). Please be aware that you need to be a registered user at NetApp to see the full details for that announcement. In order to help also BOSCH customers without a NetApp account, the customers can get the Controller Firmware for duplex and single controller systems as well as e.g. HDD Firmware update files from the BOSCH Support organisation. A public download link for NetApp controller firmware and HDD Firmware cannot be published at the BOSCH Product catalog due to contract regulations between BOSCH and NetApp. Users owning a NetApp system and having a full NetApp NOW user account can login to the NetApp Support portal and find all software like controller firmware and HDD firmware there. https://signin.netapp.com/oamext/login.html Affected: DSA E-Series (E2800 12-bay) and DSA E-Series (E2800 60-bay) Example product variants: DSA-N2E8X4-12AT Base unit 12x4TB High-performance and high-capacity storage system base unit with iSCSI disk arrays, single controller. DSA E2800, 12 x 4 TB HDD, Order number DSA-N2E8X4-12A DSA-N2C8X4-12AT Dual controller unit 12x4TB High-performance and high-capacity storage system base unit with iSCSI disk arrays, dual controller. DSA E2800, 12 x 4 TB HDD, Order number DSA-N2C8X4-12AT Note: There are other models with various HDD capacity (e.g. 8TB harddrives and larger) available For more details visit the BOSCH product website With introduction of the DSA E-Series E2800 series in the BOSCH portfolio no specific BOSCH OEM NetApp Firmware is required as the BOSCH Submodel-ID is now supported in the generic Firmware versions which NetApp offer and release. The BOSCH submodel ID 356 ensures that the NetApp system is optimized for 24/7 video recording. Project technicians are anyhow requested to align with the BOSCH representatives  or BOSCH project teams to ensure that the recommended and tested NetApp Firmware for usage in BOSCH video recording environment is used. Summary of issue NetApp® has become aware of issues that could occur when an E-Series controller reboots at certain points during the evacuation of data from a drive that is performed as part of the sequence when a drive is being failed by the controller. As a result, there is a small possibility of data inconsistency on controllers running certain versions of E-Series SANtricity® OS controller software. Issue Description The issues are possible on E-Series controllers running 8.30, 8.40, 11.30, 11.40, and 11.50 versions of E-Series SANtricity OS controller software. The overall probability of these issues occurring is very low, but RAID 1 volumes have a higher probability of encountering the issues than other RAID levels or NetApp Dynamic Disk Pools. These issues do not affect traditional RAID volume groups that have no global hot spare drives because drive evacuation does not occur in this configuration. For information about fixes in these releases, view the readme notes for each revision release. Workaround No workaround available. Controller Firmware update is needed. HDD Firmware update is not in relation to the descdribed issue here, but it is in general recommended to install the latest offered HDD firmware that NetApp lists on their Support pages: Note: There is a separate section for the E-Series HDD Firmware Solution Upgrade E-Series SANtricity OS controller software to the latest applicable revision release for each platform as soon as possible. controller firmware version minimum 11.50R1 (status 06/2019). NetApp can and will release newer versions when available. Where to download? As informed above, either download the controller firmware by using a full NetApp user account, or contact the BOSCH Support organisation. The controller firmware package can be downloaded fro mthe NetApp website directly.  Revisions can be found at https://mysupport.netapp.com/NOW/cgi-bin/software/ At this NetApp webpage NetApp NOW users can choose controller firmware from the section "E-Series SANtricity OS Controller Sofware" and select your model --> E2800 in this case: Due to further development NetAp might change the offered firmware version. See also: https://mysupport.netapp.com/products/web/ECMLP2854621.html  As stated above the NetApp controller Firmware is not published and offered by BOSCH nor it can be provided via download link on a BOSCH websites. The controller firmware 11.50 must be loaded directly from the NetApp websites.  Bosch is very pleased to announce that the NetApp SANtricity OS 11.50.R1 was successfully tested on the E2800 controller units in conjunction with our cameras and video recording manager. Current units which are shipped might have been delivered with FW version 11.30 in the past and need to be updated ASAP to 11.50 minimum. BOSCH implemented OS 11.50.R1 (or newer tested version) into production which ensures that new ordered NetApp E2800 iSCSI storage systems are shipped with a correct pre-installed firmware. From July 2019 onwards, controller units will ship with OS 11.50.R1 or newer. Additional information is available at NetApp and accessible after user registration. First go to https://mysupport.netapp.com/ to register. Product Release Notes from NetApp: https://mysupport.netapp.com/ecm/ecm_download_file/ECMLP2842060 Support Bulletin, please view the following URL:  https://kb.netapp.com/app/answers/answer_view/a_id/1086731 (As the URL can change any time by NetApp, search for the id 1086731. ----------------------------------------------------------------------------------------------------------------- Steps to update The E-Series SANtricity ® OS package includes data for simplex controller and duplex controller systems and the firmware file itself. NVSRAM File for for duplex. NVSRAM file for simplex and the controller firmware Download the latest SANtricity OS software files from the NetApp Support Site to your management client. From SANtricity System Manager, select Support > Upgrade Center . In the area labeled “SANtricity OS Software upgrade,” click NetApp Support . On the NetApp Support Site, click the Downloads tab, and then select Software . Locate E-Series/EF-Series SANtricity OS (Controller Firmware) . For the platform, select E2800 , and click Go! Select the version of SANtricity OS (Controller Firmware) you want to install, and click View & Download . Follow the online instructions to complete the file download. Attention: Risk of data loss or risk of damage to the storage array — Do not make changes to the storage array while the upgrade is occurring. Maintain power to the storage array.   Here a screenshot of the NetApp webpage as example how to download data for simplex or dual controller systems:   https://mysupport.netapp.com/products/p/eseries_santricityos.html
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    a week ago
      Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000      Overview: For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD
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    a week ago
    Do you want to know more about designing a BVMS system?
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    100% helpful (4/4)
    2 weeks ago
    Introduced Firmware signature and firmware file encryption to protect IP cameras
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    50% helpful (1/2)
    2 weeks ago
    This troubleshooting guide, will guide you through the recovery steps of an DIP, without video data loss   General note:  Using a Bosch DIP system without video data disks is a non supported use case, its mandatory to equip the system with data disks to recover the system.     Step 1 - Preperation Download the attachment repair.zip and unzip the content Prepare an USB-stick, rename it to SCRIPT Copy the repair.txt extracted of the attachment on the USB-stick Insert the USB-stick into an USB-slot of your machine Insert the BOSCH r ecovery DVD into the DVD-drive   Step 2 - Create RAiD1  Boot the machine and enter the Intel RAiD MENU pressing  CTRL  +  I Navigate to CREATE RAiD VOLUME and hit enter Set RAiD level to RAiD1(Mirror), navigate to CREATE VOLUME and hit enter Exit the RAiD controller, navigate to EXIT and hit enter Reboot the machine (e.g. press CTRL + ALT + DEL)   Step 3 - System Recovery During the reboot, boot from DVD, press ENTER as the line will displayed In the System Management  Utility, click on CONSOLE Type into command line "diskpart.exe" hit enter Type into command line "list volume" hit enter and search for your USB-stick called SCRIPT, note down the assigned drive letter (LTR) End diskpart.exe by typing on the command line "exit" hit enter Type into the command line "diskpart.exe /s [YOUR_USB_DRIVE_LETTER]:\repair.txt" hit enter Wait until the script has been finished and CLOSE the console   Step 4 - System Recovery On the System Management Utililty click on  SYSTEM RECOVERY (back to factory default) NOTE: Do not select Initial Factory Setup, this will wipe all existing data! As  the recovery has been completed, click on OK to confirm and reboot Do not eject the DVD and follow the instructions on your screen to initialize the system. 
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    2 weeks ago
    Dear users, have you ever wondered how to best transition from the Project Assistant to (B)VMS? This article aims at providing you a recommendation and the answer is quite simple: Use the Project Assistant to its full extent and once the cameras are connected to the target network, perform a network scan using the BVMS Configuration Client, to add the respective cameras to the system. The remaining fine-grained settings can then be tackled within BVMS.  For details, please check out the attached presentation. Let us know, if you have further questions and share your comments below. Best regards, Your Bosch Security App Team    
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    3 weeks ago
    Are you writing the specification of a video surveillance system?
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    100% helpful (1/1)
    3 weeks ago
    Which Bosch encoders and decoders are compatible with BVMS? Up until some years ago, new released cameras, encoders, domes and decoders that are introduced into market after a BVMS release could not be connected to an existing BVMS version because these cameras where not known to the BVMS. In the BVMS 4.5.1, a new concept was introduced. This concept treats Bosch video encoders and decoders as generic devices, and automatically recognizes specific device functionality (for example the number of streams, relays and inputs). Based on this information the, at that time, unknown device is added to the system and can be used by the operator. The attached document provides a detailed description of this functionality.
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    3 weeks ago
    Question How can I combine a ISS SecureOS Auto system (providing ANPR functionality) with a BVMS system? Answer The attached document describes the steps how to configure BVMS and the ISS SecureOS Auto system for achieving watchlist ANPR alarms and recorded ANPR detections into the BVMS logbook.  
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    3 weeks ago
    The attached document describes how the GDPR impacts video surveillance systems and how BVMS can be configured to function in a GDPR compliant organization.
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    ‎08-09-2019 08:24 AM
    Question BVMS Lite is a BVMS edition which can be downloaded and activated free-of-charge. How can I set-up a basic (live and recorded video) BVMS Lite system? Answer First, you need to download the software package, active the BVMS Lite license and install the software. This is described in this article: BVMS - Activating a license. Second, you need to prepare an iSCSI environment which is suitable for recording video. Any Windows Server based operating system will do. This is described in this article: BVMS - Configuring a Microsoft iSCSI target. Last, you need to add cameras to the system and start the recording. This is described in this youtube video: How to add a new camera using Configuration Client (BVMS). Now, have a look at the Operator Client quick guide and you're ready to go! Where can I get more information on advanced functionality? Once the software (configuration client or operator client) is running you can press F1 at any time to open the embedded software help! All of the advanced functionality BVMS offers is explained in the help files.
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    ‎08-09-2019 08:15 AM
    Functionality for security operators
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    ‎08-02-2019 03:47 PM
    Question Does BVMS meet the requirements specified in IEC62676-1? Answer The attached document describes how a BVMS system meets the requirements specified by IEC62676-1.
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    ‎08-02-2019 03:47 PM
     Time is everything: meetings, public transportation, religion, transactions: the whole world is working because the concept of “time” exists. Within a security (or any other) system this is not different: recording schedules, logging, authorizations, encryption keys, timelines, all of these concepts can exist because of time. As a result, time can either make or break a system: problems can appear only due to a time difference of a couple of seconds between two system components. The attached document describes how time services can be configured in a BVMS environment.
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    ‎08-02-2019 10:28 AM
    The attached document will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System. The interfacing functionality is based on Bosch VMS SDKs. The Bosch VMS SDKs contain all interfaces, object types and methods that are needed for automation and integration to and of Bosch VMS.   The document can be found in the attachments section on the bottom of the page or at the right side of the page.  Please look for the attachment icon.
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    100% helpful (3/3)
    ‎08-02-2019 09:37 AM
    The attached document describes the settings you must perform after having installed BIS and BVMS on the different computers. Ensure that the installations of BIS Server and BVMS Management Server were performed successfully on separate computers. Additionally you must have purchased and activated an OPC Server License for BVMS.   The document can be found in the attachments section on the bottom of the page or the right side of the page.  Please look for the attachment icon.
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