Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    How to download the support bundle file for DSA E-Series E2800?

    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit.

    The method for collecting the NetApp DSA E2800 support bundle file is provided below.

    Article requirements:

    • Santricity software
    • PC
    • NetApp DSA E-Series E2700

    Step-by-step guide

    1. Access the storage unit via the web browser and login with your device management password:

    1_How to download the support bundle file for DSA E2800.png

    2. Click on the "Support" tab

    2_How to download the support bundle file for DSA E2800.png

    3. Click on the SUPPORT CENTER section

    3_How to download the support bundle file for DSA E2800.png

    4. Click on the "Diagnostics" button > Collect Support Data

    4_How to download the support bundle file for DSA E2800.png

    5. Click on the "Collect" button and save the bundle file

    5_How to download the support bundle file for DSA E2800.png

    Nice to know:

    If you need to download the bundle file for DSA E2800, please follow the steps from this article.

    Version history
    Revision #:
    2 of 2
    Last update:
    2 weeks ago
    Updated by:
     
    Labels (2)
    Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist