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    How to obtain a new license key for Sony RealShot Manager?

    Your RealShot Manager license might not be activated after a HDD failure or after an Windows upgrade, and the following message could appear:

    Error : Your License has expired or is not valid. Verify the current license file and replace it with a valid license.

     

    Step-by-step guide

     

    To obtain a new license key, Sony will be able to provide  a new license file for the system.

    Before asking for assistance, please collect and provide the Central Technical Support Team with the following information:

    • Model number
    • SLC serial number
    • Authorization code supplied with the purchase.
    • RealShot Manager Advanced serial number
    • You could also include the picture with the error message received.

    Central_Support_0-1653031851769.pngCentral_Support_1-1653031874330.png

     

    Version history
    Last update:
    ‎08-29-2023 10:32 AM
    Updated by:
    Contributors
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