What are Output Profiles?
Output Profiles are an enhancement in output programming which provide additional options for configuring outputs. Each output profile contains a set of conditions which, when satisfied, will generate an output pattern (steady, pulsed, temporal, etc.) for an assigned output relay to follow.
What is required for using Output Profiles?
Output Profiles become available in B8512G, B9512G and B-Series panels using firmware version 3.10. Programming must be performed with RPS 6.10 or higher.
Why are Output Profiles needed?
Occasionally multiple conditions are required to activate an output. One solution is to use multiple physical relays with each one programmed for a separate event. Relays are then interconnected with wiring to obtain an output only when both the first and second relays turn on. Output profiles perform the same operation except by using programming. Each profile follows panel events configured as ‘triggers’ and an output is generated when the triggers occur.
What is a ‘Trigger’?
Triggers can be panel events, arming states or activation of selected points or outputs. Triggers may even be the activation of a SKED or Custom Function. The trigger is selected from a drop-down list with additional parameters for selecting a scope (area/panel wide/etc.) and filter (designated area/point/output/etc.).
How are Output Profiles configured and what happens when the Triggers occur?
Each output profile is configured to follow either one or two panel generated triggers. When one or both triggers (depending on configuration) occur, a steady or pulsed output pattern is generated. The output profile is assigned to a panel output, and that output follows the selected output pattern.
Should Output Profiles be used in place of Area Wide or Panel Wide Outputs?
Output Profiles are not intended to replace area wide or panel wide outputs. Some additional panel generated events are included in output profiles which were previously not available. Output Profiles are preferred when using one of the newly added events or when multiple conditions are required to obtain an output. Most applications will continue to use panel or area wide outputs for general output programming as in previous panel versions.
Note when configuring panel outputs:
An output can only be configured in one area of the program. For example if Output 2 was selected for Summary Fire in Panel Wide Outputs it will not be available for use with an output profile. Take care to not configure an output from multiple areas of the program to avoid unexpected operation.
Options for Delay or Duration:
Delay: This setting may be used to delay the output pattern from occurring from between 5 seconds and 2 hours after the trigger events occurred. Note that some triggers such as Watch Active do not allow a delay.
Duration: This setting determines how long the associated output(s) will remain active;
Until Off - persists until the silence function is initiated.
Timed - persists from 5 seconds up to 2 hours.
Until Cleared - persists until the alarm and fault event are cleared (when an alarm and/or fault events are followed). This selection cannot be silenced.
Follows Trigger - persists until the Trigger event is cleared. This selection cannot be silenced.
Use case example for an Output Profile:
The following example uses an Output Profile to generate a supervisory trouble if the Garage Man-Door is left open for 5 minutes between 22:45 and 23:30.
1. Point 2 supervises the Garage Man-Door. Point 9 will be discussed later.
Figure 1 Point Assignments
2. Output 4 follows a schedule to turn on at 22:45 and turn off at 23:30.
Figure 2 Skeds 1 and 2 turn Output #6 On and Off
3. Output Profile 1 is configured to monitor Trigger 1 and Trigger 2. A steady pattern is generated when Trigger 1 and Trigger 2 occur.
Figure 3 Output Profile1 combines Point 2 and Output 4
a. Trigger 1: Point Active. A point is monitored and the trigger is satisfied when the point is active (off normal). Point 2 is selected as the point which Trigger 1 will monitor.
b. Trigger 2: Output Active. An output is monitored and the trigger is satisfied when the output is active (turns on). Output 4 is selected as the output which Trigger 2 will monitor.
4. Output Profile 1 is assigned to an Output 9.
Figure 4 Output Assignments
5. Output 9 follows the pattern generated by Output Profile 1 (On Steady).
6. Input 9 is assigned Point Source= Output and Profile 23; Non-Fire Supervisory (see figure 1 Point Assignments).
7. Point Profile 23 is configured as Non-Fire Supervisory.
8. Input 9 follows Output 9 and a supervisory alarm is generated when both triggers in output profile 1 occur (Point 2 faulted while Output 4 is active).
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Verify the DX4010V2 is connected and addressed correctly:
D7212/D7412/D9412, G-GV4 series:
Connect the DX4010V2 to the SDI bus of the panel and not the Program port. Legacy panel types do not include the 4-pin molex connector. Use a 4-conductor wire and connect to SDI bus terminals 29-32.
Set dip-switches 1, 2 & 3 Up/On and 4-8 Down/Off for SDI address 250, required for connecting to RPS.
Connect the DX4010V2 to the option bus located on the lower right corner of the panel. Note the option bus connections (R/B/G/Y) are different than DX4010V2 (R/Y/G/B). Incorrect wiring may damage the DX4010V2.
Set all dip-switches 1 - 8 Up/On for option bus address 250, required for connecting to RPS.
B8512G, B9512G and B-Panels:
The DX4010V2 is not intended for B8512G, B9512G or B-Panels. Use the B99 USB-A to A cable and connect via USB instead. After-market cables must be ‘computer to peripheral’ type and not ‘computer to computer’ type.
Port in use by Other Device error display:
Figure 1 Port in use' error display
The computer assigns a COM Port to the DX4010V2. The error displays when an incorrect COM Port has been selected in the Panel Communication dialogue. Use Device Manager to determine the correct Com Port assigned to the DX4010V2 (see figure 2).
Right click on the Windows Icon and select Device Manager.
Locate ‘Silicon Labs CP210x USB to UART Bridge (COMx)’ under Ports (Comm & LPT). Enter this Com Port in the Panel Communication dialogue (see figure 3).
Figure 2 Access Device Manager
Figure 3 DX4010V2 Determine selected Comm Port
When ‘Silicon Labs CP210x USB to UART Bridge (COMx)’ is not listed under Ports (Comm & LPT):
The driver is normally installed during the installation of RPS. When not listed it may be downloaded from https://commerce.boschsecurity.com/ by searching the DX4010V2 and downloads.
Check for a correct RPS Passcode used for the RPS connection:
The RPS passcodes in the panel and in the RPS panel account must match in order for a successful connection. In most cases the error below; 5025: Connection Terminated Retry Count Exceeded is caused by a mismatch in the RPS passcode.
Figure 4 Connection Terminated Retry Count Exceeded
The default RPS Passcode for GV4 and earlier panel types is 999999. Use keypad programming (when available) or another means must be used to determine the RPS Passcode stored in the panel. RPS connections to the panel will not be possible without the correct passcode and when unrecoverable panel replacement is required to resume RPS connections.
Enter the correct RPS passcode in the panel communication dialogue. Note the [****] in the panel communication dialogue is populated with the RPS Passcode located in the RPS account under Panel Wide Parameters > RPS Passcode. Figure 5 Verify Correct RPS Passcode
Address conflict or Interference on the SDI Bus:
Check that only one device using SDI 88 is connected to the SDI bus while using the DX4010V2. Devices such as the B426, B420 or DX4020 will conflict with the DX4010V2 and block the RPS connection if addressed as SDI 88.
Isolate any possible noise/interference by removing all other wiring from the SDI bus except for the DX4010V2.
GV3 and GV4 panel types:
Ensure the panel account was created for the correct panel firmware version.
Press [Command] +  on a panel keypad and note the firmware revision.
Right-Click on the panel account in RPS and select Open Panel Data-View. Verify a correct Panel Version selection (see figure 4 below).
Figure 6 Panel Version selection in the panel account
GV3 and Subscript out of Range:
A “Subscript out of Range” message may display when connection is attempted with a GV3 type using an invalid RPS passcode. Verify the correct RPS passcode is used.
DX4010V2 compatibility with legacy D7212/D7412/D9412 G and Non-G types:
Panel firmware must be version 6.0 or higher for compatibility. Press [Command] +  to verify panel firmware. EEprom chips are no longer available for upgrading firmware in these types.
Damage caused by power loss in legacy D7212/D7412/D9412 G and Non-G types:
A 3V lithium battery was used to retain the panel firmware and all programming upon power loss in these legacy panel types. When this battery drops below ~2.9V, and both AC input power and the panel backup battery are lost, the panel will fail and must be replaced. This problem may apparent when the reset pin is open and all keypads read ‘Call for Service’.
The following procedure may be used to verify adequate voltage exists in the lithium battery.
Make sure a working D1640 AC transformer connected to terminals 1 & 2 and a working 12V backup battery connected to terminals 4 & 5.
Remove the heat shield from the front of the panel and carefully remove the lithium battery. Check the lithium battery for at least 3V. If the voltage reads less than 3Vdc, the panel should be replaced.
Panels using the Cloud ID:
Only B8512G/B9512G and B-Series types use the panel Cloud ID as the RPS passcode. These panels are not compatible with the DX4010V2 and RPS connections should use other means.
Use the B99 USB-A to A cable and connection via USB is recommended. After-market cables must be ‘computer to peripheral’ type and not ‘computer to computer’ type.
B8512G/B9512G and B-Series types comply with the California Security of Connected Devices Act (see below) and therefore use the Cloud ID for the initial connection to RPS. Locate the Cloud ID sticker (see below) and use this in place of the default 999999.
Figure 7 Cloud ID sticker
California Security of Connected Devices Act
In order to comply with the California Security of Connected Devices Act (TITLE 1.81.26. Security of Connected Devices) this product uses a unique connection password. The “RPS Passcode” for the initial connection to this product must match the unique Cloud ID of the product. Ensure your RPS Operator uses the unique Cloud ID that is labeled on the product and included on the card in the box of the product.
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When Remote Programming Software opens, a secure connection is made to the database which is located in an instance of SQL. If the connection to SQL is not successful or the database is not accessible, the Database connection failed error will display (see figure 1).
Figure 1 Database connection failed error
This article discusses some possible causes for the database connection to fail, select Details for more information.
Some common causes for the database connection to fail are; failure to connect to the SQL Server, failure to open the database or failure to authenticate the user (see figure 2).
Figure 2 Three common causes for the database connection failure
Review the information displayed in details, then select OK to open the Database Settings Page (see figure 3). This page may also be accessed by selecting Config and System from the front page of RPS.
Note the following settings which are applied during a basic installation of RPS;
SQL Server Name: The Computer Name followed by back-slash [\] and the name of the SQL instance where the database is located, e.g. [computer-name\SQL Instance Name]. The default SQL instance name is BOSCHSQL.
SQL Database Name: The name of the database used by RPS. The default database name is RPSDB.
Authentication: The method for authenticating the database connection. The default entry is SQL Server Authentication.
User Name: The user authenticated to allow connecting to the SQL database. The default entry is 'sa' (system administrator).
SQL Authentication Password: The password used to authenticate the SQL database connection. The default password used in the default installation is;
RPS version 6.10 and newer: B@SCHRPSsql12345
RPS versions 6.09 and earlier: RPSsql12345.
Instructions for correcting an unknown sa password are included later in this article.
Figure 3 System Configuration Page
1. Failure to connect to the SQL Server. Details displays:
“A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. (Provider: SQL Network Interfaces, error: 26 – Error Locating Server\Instance Specified).”
In this case the connection to the SQL Server has failed causing the database connection to fail. Press OK and return to the Database Settings page. Troubleshoot using the following steps;
Check for a correct SQL Server name entry with the following format; [computer-name\SQL Instance Name]. Be sure that a backslash [\] is used between items.
[Computer-name] represents the name of the computer with SQL installed.
[SQL Instance Name] represents the name of the SQL Instance where the RPS database is located. Note that there may be more than one instance of SQL on the PC. The correct instance name must be entered here.
Open Computer Services using the steps below to verify; 1) SQL is installed, 2) the correct instance name is entered in Database Settings, and 3) the related service is running.
Right-click on This PC or Computer and then select Manage and Computer Management opens.
Select Services and Applications and then select Services to open Computer Services (see figure 4).
Figure 4 How to access Services and Applications
A list of computer services displays as in figure 5. Identify the SQL Server service with the RPS database, e.g. SQL Server (instance-name) from the list. Verify this instance name was entered correctly in the Database Settings page under System Configuration (see figure 3). If the service is not listed, then the instance is not installed on this PC.
Figure 5 Locate the SQL Service
Note the Status and Startup Type for the Service. If status does not display Running, right-click on the service and select Start. If the Startup Type does not show Automatic it must be changed from the properties page. Access the properties page by double-clicking on the SQL Server service. Select Automatic from the drop-down list in the properties page as displayed in figure 6.
Figure 6 Verify the Service is running and Startup is Automatic
Verify Microsoft SQL Server Native Client is installed on the PC running RPS. Microsoft SQL Server Native Client can be downloaded from the link: https://www.microsoft.com/en-us/download/details.aspx?id=50402
Beginning with version 6.07, RPS makes an encrypted connection to SQL, therefore TLS 1.2 must be supported on the computer. The following links may be used to verify encryption is supported;
Note that encryption must be supported on both the Client and Server PCs when SQL is located on a remote computer.
Verify a functional network connection between the Client computers to the Server computer when SQL is located on a remote computer.
2. Failure to open the database. Details will display;
“Cannot open database “[database name]” requested by the login. The login failed. Login failed for user ‘sa’”.
In this case the database failed to open after the connection was made to SQL. Press OK and return to the Database Settings page. Troubleshoot using the following steps;
Verify the Database Name entry is correct.
Navigate to the following path and note the name in brackets and verify it was entered correctly in Database Settings;
C:\Program Files (x86)\Microsoft SQL Server\MSSQL11.BOSCHSQL\DATA\[database name]
Press Upgrade Database. This updates the database tables as well as verifies correct ability to ‘write’ data to the database.
Verify the RPS installation was executed by right-clicking on the installation file and selecting ‘run as administrator’ (see figure 7 ). This permits the system to make required changes to the registry as well as grant read/write permissions to files & folders where needed.
Figure 7 Install with Administrator Privileges
Attempt to create a new database. As a possible last resort, this will validate that the login method had the ability to create a new database and has write permissions to update tables.
3. Failure to authenticate the user: Details will display;
“Login failed for user sa”.
The user “sa” is used when the database connection is made using SQL Server Authentication. There are two likely causes for the SQL Server user sa to fail. The sa password may either be incorrect or fails to meet domain requirements for complex passwords (if required). It may also be occur if the SQL installation was not configured for Mixed Mode.
Press OK to return to the Database Settings page. Troubleshoot using the following steps;
Manually enter the default user name and password loaded with a basic install of RPS;
RPS version 6.10 and newer using SQL Server 2017: B@SCHRPSsql12345.
RPS versions 6.09 and earlier using SQL Server 2012: RPSsql12345.
Change Authentication from SQL Server Authentication to Windows Authentication in Database Settings.
Use Microsoft SQL Server Management Studio to verify a correct password is used, or to create a new password which satisfies the domain requirements for complex passwords. Examples are;
Minimum number of characters.
Upper case characters.
Lower case characters.
Numbers between 0-9.
Non-alphabetic (special) characters (for example, !, $, #, %)
Download and install Microsoft SQL Server Management Studio (SSMS).
Go to the SSMS installation page in a browser with the following link: https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms?view=sql-server-ver15
Figure 8 Download SSMS
Click the Download SQL Server Management Studio link.
Right-click the downloaded SSMS setup file and select Run as Administrator.
Follow the on-screen prompts to install SSMS.
Figure 9 Welcome to install screen
Figure 10 Select Restart
Select Restart to complete the installation(see figure 10).
Figure 11 Open Management Studio
Open SQL Server Management Studio (see figure 11).
Figure 12 Log in using Windows Authentication
The Connect to Server dialog opens. Select Windows Authentication and then select Connect to log into the server's dashboard (see figure 12).
Figure 13 Object Explorer
SQL Server opens to the Object Explorer page with configuration options (see figure 13).
Figure 14 Object Explorer Security expanded
Double-click on Security or click on [+]to expand the folder (see figure 14).
Figure 15 Object Explorer Logins Expanded
Double-click on Logins or click on [+]to expand the folder and then double-click on the user; sa (system administrator) to open the Login Properties page (see figure 15).
Figure 16 Login Properties sa password
The login properties for user: sa opens to the General page. Enter the default password in Password and enter again in Confirm Password. The default password is recommended to assist Bosch Technical Support when needed.
For SQL 2012 enter: RPSsql12345.
For SQL 2017 enter: B@SCHRPSsql12345.
Select OK at the bottom of the page.
Test the new sa user password by logging out of the Object Explorer and then logging back in with SQL Authentication Mode and the new sa password.
Press File > Disconnect Object Explorer, and then File > Connect Object Explorer.
Figure 17 Connect to server with SQL Server Authentication
Enter the new password and press Connect.
If the error “Login failed for user sa” still displays, the problem may be occurring because the SQL installation was not configured for Mixed Mode. Use the following steps to configure SQL for Mixed Mode.
Change Authentication from SQL Server Authentication to Windows Authentication and press Connect (see figure 12).
Right click on the instance name ([computer name\BOSCHSQL]) or ([computer name\BOSCHSQL2017]) and select properties (see figure 18).
Figure 18 Access Properties for the SQL instance
Select SQL Server and Windows Authentication mode (see figure 19).
Figure 19 Select SQL Server and Windows Authentication Mode
Note that the overall settings in Microsoft SQL go beyond the scope of this article. The assistance of a qualified SQL administrator may be needed when the steps in this article have not resolved the "Database Connection Failed" error.
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The ARD-SERK40-W1 Reader/Keypad may be configured for various purposes by using a configuration card provided by HID.
* Configuration cards may be ordered by contacting www.hidglobal.com.
1. SEC9X-CRD-0-002T_X: Used with Intrusion Systems and converts the ARD-SERK-40 to operate using a 26 bit Card or PIN.
2. SEC9X-CRD-0-002K_D: Allows for use on Access Systems (Bosch Default Configuration). Used to generate an 8bit output from the ARD-SERK-40.
3. SEC9X-CRD-0-0002: Used to reset the ARD-SERK-40 back to HID Default settings.
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How to understand Signal Strength & Signal Margin
Wireless signal strength and signal margin can best be described as how well a voice can be heard in a room with background noise. Signal strength is the level (or volume) of the transmitted signal. The signal strength is a constant however as background noise increases the ability for the receiver to understand the signal decreases. Signal Margin is a measure of the difference between the ambient noise level (the noise floor) and signal strength. It is an indication of how much signal is available to be heard over the ambient noise level (i.e., how well a person can be heard over background noise in the room).
As the noise level increases, the signal margin decreases and the message becomes harder to hear.
In a wireless environment the noise level may increase due to machinery; radio transmitters; microwaves; florescent lights, etc. Higher noise levels result in lower signal margin and therefore less signal strength as perceived by the receiver. A lower Noise Level results in a greater ability for the receiver to understand the message.
Lower signal margin may cause data to become corrupted and require retransmission. This degraded dataflow may result in latency and timing issues.
Figure 1 Signal Strength & Signal Margin vs Noise Level
To access wireless diagnostics from a keypad, enter the Installer Code and Press [Enter]:
Press 1 for the Installer Menu.
Press 3 for Diagnostics.
Press 1 for Wireless Diagnostics.
Press 1 for RF Point Diagnostics.
Press 1 for View Point State. The display alternates through the displays described in figure 1 below:
Figure 2 Wireless Point State displays
Press 2 for View Point Signal. The display alternates through the displays described in figure 2 below:
Figure 3 Wireless Signal Strength display
To access wireless diagnostics from RPS:
C onnect to the panel and select the diagnostics icon .
Select Points and browse to the wireless point. Move the slider to the right to view the status.
Figure 3 Wireless Signal Strength Margin display in RPS.
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