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The display Network Mod 1(or 2) Cable Open will only display on panels utilizing the SDI2 bus such as B8512G, B9512G and GV4 Series control panels. The Network Mod 1 Cable Open display indicates the IP Communicator addressed to 1 has no connection to the network.  Either the Ethernet cable has has been removed or there is a problem in the local network. The Network Mod 2 Cable Open display indicates the IP Communicator addressed to 2 has no connection to the network.  Either the Ethernet cable has has been removed or there is a problem in the local network. ... View more

This article explaines the new programming positions of sub users in a panel record upgraded to a GV4. When upgrading to a GV4, how do the Access Sub Users convert to the new user system.    D7412, D7412G, D7412GV2, D7412GV3 Converted to D7412GV4 or D9412GV4: Master User - 1 thru 99 = User 1 to 99 Sub User 1 - 1 thru 99 = User 100 - 199 Sub User 2 - 1 thru 99 = User 200 - 299 Sub User 3 - 1 thru 99 = User 300 - 399 D9412, D9412G, D9412GV2, D9412GV3 Converted to D9412GV4: Master User 1 thru 249 = User 1 to 249 Sub User 1 - 1 thru 249 = User 250 - 498 Sub User 2 - 1 thru 249 = User 500 - 748  Sub User 3 - 1 thru 249 = User 750 - 998 ... View more

What does it mean when the D1255 Keypad displays [D9210 #1 OPEN] or [D9210 #1 OPEN WIRE]? D9210 #1 OPEN means the the Yellow SDI Buss A Data wire is open between the panel and the D9210 addressed as 1. B901, D9210C, D9210B   ... View more

The Alarm Bell sound during a Remote Arm or Disarm is configured with the Remote Warning setting. Remote Warning Default: No Selections: Yes or No This parameter pulses the alarm bell once (2-sec ON, then OFF) when the assigned area is remotely armed, and twice (2-sec ON, 2-sec OFF, 2-sec ON, then OFF) when the area is remotely disarmed. This parameter also applies to keyswitch arming and disarming. Important: To comply with SIA CP-01 False Alarm Reduction, set this parameter to Yes. See SIA CP-01 Verification for more information. When upgrading a non-GV4 control panel account to a GV4 control panel account, RPS forces the default to No. Parameter Options: Yes: The system uses the alarm bell output to annunciate the arming and disarming of an area through remote software, or a remote arming device (keyswitch or keyfob). No: No remote warning occurs to annunciate the arming or disarming of an area through remote software, or a remote arming device (keyswitch or keyfob). Parameter Location: GV2 and GV3 8.00 thru 8.09 Panels:  GV2AUX> Misc and Remote Warning. GV3 8.10 and Higher and GV4 Panels:  AUXPARM> Misc – and Remote Warning. GV4 Version 1.x: AUXPARM > Misc and Remote Warning. GV4 Version 2+ and New G Series: Panel Wide Parameters > Miscellaneous and Remote Warning. ... View more

Newer control panels dial very quickly upon sending a report.  If there is no dial tone present at the instant the panel seizes the telephone line, the panel will revert to Pulse dialing and fail to make connection to the receiver. When having to dial a (9) or any other digit to get an outside line, program the panel phone number(s) as C9C (or C8C if needing to dial a 8 to get out, etc.) then the phone number of the Central Monitoring Station. For example, if you need to dial a (9) first and the central station phone number is 585-223-8425 you would program the panel as C9C15852238425. Often times on a subsequent attempt to communicate the control panel will dial in tone (DTMF) send the report successfully.  This is because dial tone was present and the panel dialed in DTMF.  The solution to the problem where no dial tone is present at the instant when the phone line is seized is to add a C before the number to dial.  This inserts a 3 second pause, allowing the panel to detect the dial tone.   For Example: C18005551212  or C918005551212 ... View more