The Standby (Reset) pin is not locked down. The panel 12V backup battery is low or missing. Using the wrong product handler, for example, using 2112 instead of 2212. Too much Current Draw on panel. Disconnect devices from Aux Power and try again. Noise or interference on the keypad Data Bus. Disconnect all wires on the panel data terminals. Not enough free memory in the D5200 Programmer. There should be 60K free memory. Refer to KB article: How to Operate the D5200 Hand Held Programmer. The 2212 handler may be corrupted in the D5200. Delete the 2212 handler and re-download it. Refer to KB article: How to Operate the D5200 Hand Held Programmer. Low batteries in the D5200. Replace batteries using 4 C cells. Trying to program a panel that is not powered up The programming cord is not securely connected to the panel programming port or may be damaged. The DX4010V2 comes with a cord with a 4-pin Molex connector on one end and phone connector on other end. This cable may work as a substitute.
... View more
If the panel generates an alarm within 2 minutes of arming, the alarm sent is considered a Recent Closing Alarm report. Automation software may not interpret a Recent Closing Alarm the same as a standard Alarm Report. Monitoring station operators may assume the alarm report never sent when this is occurring. Panels which sent a Recent Closing Alarm will show ‘ALARM RECENT CLS’ in the panel log. Check the panel log file by either importing history with Remote Programming Software or using keypad commands; GV2-GV4 version 1.00-1.99: Press  + [Enter], VIEW LOG displays; press [Enter], ENTER START DATE displays, press [Enter] to begin viewing from the most current panel event. Press Previous to cycle through previous events to see if there is an ‘ALARM RECENT CLS’ event. B8512G, B9512G, all B-Series and GV4 version 2+: Press [Menu] +  + , ENTER START DATE displays; press [Enter] to begin viewing from the most current panel event. Press Previous to cycle through previous events to see if there is an ‘ALARM RECENT CLS’ event. In order to send the alarm without the Recent Closing; Arm the area and wait at least 2 minutes after arming before generating an alarm. The Recent Closing report is not configurable and cannot be disabled. Note: Recent Closing If a point with P# Type set to 1, 2 or 3 goes into alarm within 2 min after the exit delay expires, then the alarm event sent is considered a Recent Closing Alarm. This feature is always enabled and has no configuration parameters. The alarm with recent closing event creates new Modem IIIa2 messages that the central station might need to add to their automation software. Refer to Event 27 in the Modem IIIa2 Messages section of the Appendix in the ConettixD6600/D6100 Computer Interface Manual (P/N: 4998122703) for the details of central station data changes.
... View more
NFPA 72 – 2013 introduced changes from the previous code requirements for supervising phone lines.
The requirement for phone supervision time increases from 5 minutes to 60 minutes.
The requirement for annunciating the failure of either phone line is changed to 6 hours.
Proper phone line supervision is accomplished with 4 schedules with one every 6 hours each day. This provides annunciation at the monitoring station within 6 hours of a failure on either phone line.
The below example describes using 4 schedules, 6 hours apart at 01:00, 07:00, 13:00 and 20:00.
In Panel Wide Parameters > Phone and Phone Parameters, set Two Phone Lines =YES.
Figure 1: Set Two Phone Lines=YES
Create 4 skeds 6 hours apart (see figure 2), each configured with Function= Send Test Report. Select the following options In the Function area of each Sked (see figure 3).
Parameter4= RG 1, Primary and RG 1, Backup 1 both selected.
Figure 2 Skeds 1 - 4
Figure 2: Skeds 1 - 4
Figure 3: Sked function settings for Skeds 1 – 4
NFPA 72 – 2010
22.214.171.124.4.1 Single Communications Technology.
Where only one communications technology is used, any failure of the communications path shall be annunciated at the supervising station within 5 minutes of the failure.
126.96.36.199.4.2 Multiple Communications Technologies.
Where two or more different technologies are used, the following requirements shall be met:
Provision shall be made to monitor the integrity of each communications path.
Failure of any communications path shall be annunciated at the supervising station and at the protected premises within not more than 24 hours of the failure.
Exception: Where technologies used are described elsewhere in this Code, monitoring for integrity shall be permitted to comply with those requirements.
NFPA 72 – 2013
188.8.131.52.5 Single Communications Path.
Unless prohibited by the enforcing authority, governing laws, codes, or standards, a single transmission path shall be permitted, and the path shall be supervised at an interval of not more than 60 minutes. A failure of the path shall be annunciated at the supervising station within not more than 60 minutes. The failure to complete a signal transmission shall be annunciated at the protected premises in accordance with Section 10.15.
184.108.40.206.6 Multiple Communications Paths.
If multiple transmission paths are used, the following requirements shall be met:
Each path shall be supervised within not more than 6 hours.
The failure of any path of a multipath system shall be annunciated at the supervising station within not more than 6 hours.
The failure to complete a signal transmission shall be annunciated at the protected premises in accordance with Section 10.15.
220.127.116.11.7* Single Technology.
A single technology shall be permitted to be used to create the multiple paths provided the requirements of 18.104.22.168.6 (1) through 22.214.171.124.6(3).
... View more
To add a passcode to the panel, change the passcode type from disabled to one of the listed options and then add a code. Starting from the normally operating mode, Press 6 to show Passcode Type Enter the Owners Code to Modify codes, default Owners code: 123 (Must be Owner code) Press 1 to change code types- The keypad displays: Select Code (1-8). Select a code to modify. The display shows the current Code Type. Select the type to be used: Select 1 for Owner Select 2 for User Select 3 for One-Time code Select 4 for Disabled Press 0 to change code. The keypad responds with: Select Code (1-8) Select the user code to change Enter new code, enter new code again Note: Under the Passcodes section of programming the item Change Passcode has three options as described below. The selected option affects all panel passcode change operations and must be set to either Owner or Owner & User in order to modify user passcodes from the panel keypad. Disabled: Prevents any user from changing the user’s passcode from the keypad. Owner: Only allows owner type passcodes to change passcodes from the keypad. Owner & User: Allows both owner and user types to change passcodes from the keypad. There are four types of Code Types for users in the 2000 series panel. Disabled: Disables the passcode. Owner: Allows the user to change other users' passcodes and passcode types. Required for configuring the Watch Tone responses. All other user functions are also available. User: Allows a user to change only the user’s own passcode. A User passcode type cannot: Change passcode type. Change other users' passcodes. Adjust Watch Tone responses. All other user functions are available. One-Time: Allows the user to disarm the system one time. All other system functions are available. Owners can reactivate One-Time passcodes. To add a passcode to the panel you must first change the ‘Code Type’ from Disabled to either Owner, User or One-Time.
... View more