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To disable a phone number, go to the phone number address and enter [Reset/*] followed by [5] (Hex F). Next set the communication formats for both phone lines to disabled.   1) Enter programming by pressing the installer code (default 98765) followed by #, 0 2) Enter 71, [Reset/*], 5 + # to disable phone number 1      Enter 72, [Reset/*], 5 + # to disable phone number 2 3) Enter 75, 000000 + # to disable communication format for Line 1 4) Enter 76, 000000 + # to disable communication format for Line 2 ... View more

There was a problem found with version 7.03 on the Gv2 panels with the Alpha text for point 1 shows up after silencing a fire alarm on a D1260. This was corrected in a later firmware of the GV2 panel beginning at version 7.06. Upgrade the panel firmware or upgrade the panel. ... View more

The DS860, DS950 or DS970 LED Flashing 4 times indicates the unit has failed a self test. The detector needs to be replaced. ... View more

When sending signals using BFSK format, the central station does not receive Supervisory events   The BFSK format will not send Fire Supervisory or Non-Fire Supervisory events. Modem format must be used when sending Supervisory point responses. ... View more

Relays programmed to latch as BFSK/Relay, Relay or Output (depending on panel type),  or using Relay Response type 2 do not reset when used with points programmed as invisible. Invisible points programmed to latch relays using either BFSK/Relay or Relay Response 2 will not be reset by clearing keypad memory because the alarm was never registered in the keypad. Since the alarm was not stored in alarm memory, clearing alarm memory will not reset the relay. ... View more