This article aims to define the way you can display camera video via decoders. Moreover, fifteen different settings scenarios and their effects will be outlined for the live video to be displayed through the decoder.
Article requirements:
VIDEOJET decoder doesn't show images of the cameras. image stays black.
Please make sure that:
a. There is a user level password set on the cameras and the same password is set as destination password on the decoder.
The destination password (General password) setting is located in the decoder's "Advanced" menu and the "Destination" sub menu.
Note:
b. All devices added to BVMS are configured with "Secure connection" enabled.
Disable the secure connection on the decoder and cameras via the edit option, in BVMS Configuration Client
c. Access Protection Enforcement: All devices have this security feature enabled by default. It is located in the "Service" menu, and "Compatibility" sub menu:
d. Disable the UDP encryption in the camera configuration itself when firmware used is 7.10 or higher
Recommendations:
VIDEOJET can’t upgrade the Firmware?
Please try to change HTTP/s in RCP+ from Configuration Manager.
Additional information
Connection Scenario Table