Bosch Building Technologies

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    Security: Video

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    Thursday
    Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!
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    Wednesday
    This article provides possible causes and solutions regarding FLEXIDOME Inteox 7100i (CPP13) - calibration lost using FW 8.45.0032.
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    Tuesday
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.
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    a week ago
    Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process
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    3 weeks ago
    Essential Video Analytics (VCA) does not work as soon as the image is rotated to 90 degrees (under Initialization) and the camera is restarted. Additionally, the movements or objects are not recognized. As soon as you set "Rotate image" to 0 degrees and set it back to 90 degrees, motion detection via Essential Video Analytics suddenly works again.
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    3 weeks ago
    This customer explains step by step what can be done when DIVAR IP 7000 server stopped recording suddenly and the Video Recording Manager service is not running.
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    3 weeks ago
    When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.
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    3 weeks ago
    Is there a way to request for the panoramic camera de-warped snapshot via URL?
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    4 weeks ago
    Find out from this article what you should do to fix green Image panes in BVMS
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    4 weeks ago
    After configuring the Virtual mask in the web browser of Bosch CPP7.3 camera and afterwards going back to the Live view, the   Virtual mask   appears as   Privacy mask   and is not transparent and other inappropriate behaviors have been noticed. This happens on the Bosch CPP7.3 cameras that have FW version older than v.7.86.0019
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    ‎12-21-2022 11:22 AM
    Camera integrated as NTCIP with SUNGUIDE software works great, but as ONVIF there are issues with the focus. When trying to adjust the focus from the SunGuide software, there are no changes with the camera image.
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    ‎12-20-2022 10:47 AM
    The camera supports 802.3at type 2 class 4 and 802.3bt type 3 class 5 standards. It is an IEEE802.3bt compliant device but also compatibele with 802.3at/af compatible devices. However, please note that some midspans are not compatible
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    ‎12-15-2022 10:43 AM
    Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0
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    ‎12-14-2022 08:29 AM
    At the initial setup of DIP 7000 AIO R3, when the Software Center has to be installed,  you might get the “Certification Check Failed” error message.
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    ‎12-13-2022 03:27 PM
    This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.
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    ‎11-30-2022 08:50 AM
    When looking at the live view via browser (Dewarped view mode) of   FLEXIDOME panoramic 5100i IR camera, the ePTZ controls work only for the 1 top left cameo. This article provides causes and solution regarding this situation. 
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    0% helpful (0/1)
    ‎11-25-2022 08:21 AM
    Check this article and find out what you can do if you are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen.
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    ‎11-24-2022 02:35 PM
    At first sight, you might think that the model is the correct one that shows in the Datasheet, but the Video card is smaller than the DIP Slot.
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    ‎11-18-2022 10:41 AM
    This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.
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    ‎11-17-2022 12:13 PM
    When login Remote Portal in Configuration Manager v7.20.0067, the following error message is displayed "The remote name could not be resolved: api.remote.boschsecurity.com"
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