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    HP Z2: Windows 10 LTSC 2021 and NVIDIA RTX driver - the screen goes black after reboot

    Possible causes and solution(s)

     

    • Causes

     

    Un-valid UEFI combination for secure boot:
    Workstation OS re-installed: Windows 10 LTSC 2021 and Nvidia driver: issue with black screen (workstation does not boot up).

    The secure boot does not recognize this as a valid UEFI combination of OS & video board and blocks the booting.

     

    • Solution

     

    Uncheck the secure boot: workstation boots up, and there will be no issue with display; the NVIDIA Windows 10 Pro driver works fine under Windows 10 LTSC.

     

    On clean (new) workstation:

    • Remove NVIDIA card
    • Install Windows 10 2021 LTSC + updates + reboots
    • Install HP updates firmware/BIOS + reboot
    • At startup-up <ESC> to enter BIOS:
      • Uncheck Secure boot
    • Shutdown PC
    • Install NVIDIA card and connect monitor (DP cable)

     

    When installing the A4000 card:

    Disable these below Power management options in BIOS setup:

    • Runtime Power Management
    • Extended Idle Power States
    • S4/S5 Maximum Power Savings
    • PCI Express Power Management
    • SATA Power Management

    Boot options

    • Disable *Fast Boot

    Secure boot options:

    • Enable Secure boot

    After these changes the workstation boots up with Secure Boot enabled and A4000 card installed.

    BIOS is reachable after restart/shutdown/power-on

    Central_Support_0-1675841007954.png

     

    Central_Support_1-1675841038626.png

     

    Version history
    Last update:
    ‎02-08-2023 08:28 AM
    Updated by:
    Labels (5)
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