Logs are definitely important. We would even say they are the most important thing for a system to function properly.
At some point, the Central Support Team may ask you to provide them with the log files of your system.
The steps below can be used for the following models:
You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-20141204T172254.zip ).
Method 1: via Local User Interface using an USB memory stick:
Method 2: You can also collect the service logs remotely, using a browser.
Important: Link is case sensitive!