Security: Video

If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.

When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes. The unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset.

Before using the App please make sure that you have configured the Passwords, users and ports on your DIVAR and the same data is entered in the App.

This article shows how to configure Input Alarm and later search for them in the Event search using Web Interface.

This article explains step by step how to remotely connect to DIVAR Network or Hybrid via Divar Mobile Viewer App

You can collect Service logs from the unit using two methods. Both methods will save the service logs as a password protected ZIP file ( Example: ServiceLog-XXXXX.zip ).

The red x  indicates that the password of the camera is not set in your DIVAR and you will be not able to see the camera’s image.

DIVAR mobile viewer is not able to connect to DIVAR AN and/or DIVAR Hybrid/Network because some ISP’s (Internet Service Provider) only support IPV6.

This article provides an answer to the question: Can I restrict the live view or playback in VSC for certain cameras added in DIVAR hybrid 5000? Yes, you can restrict the live view or playback for certain cameras added in DIVAR hybrid 5000 for an user who is using Video Security App.

If you have a DIVAR network/hybrid 2000/3000/5000 recorder and you want to connect and configure it, you can do it with the internet explorer compatibility mode in Microsoft Edge and you can use the system as before.

This article explains step by step how to set Bosch Cameras & Divar network 2000 & UML-245-90 monitor to be able to retrieve audio.

Check this article and find out what you can do if you are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen.

This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.

Alarm functions include local inputs and relay outputs, plus motion detection in user-defined areas. If an alarm is detected, the DIVAR can: send an e-mail notification and/or FTP push, sound a buzzer and/or display a warning, activate local alarm output

Here you will find the answer and recommendations of our experts related to the NVR integration in BVMS Viewer via DNS

 This article explains how to exchange the battery on the DIVAR Hybrid and Network in a safe way.

The purpose of this article is to help you find the customer number and the material/ serial/ commercial type number of your Bosch device in different ways.

Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams.

This is a short how-to guide for retrieving the service logs of Bosch DIVAR AN, DIVAR network or DIVAR hybrid

This article answer how the DIVAR network or hybrid UHD monitor setting cause black screen when UHD not supported After changing the resolution of monitor to UHD (3840*2160), the attached monitors results always black.