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    Security: Video

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    2 weeks ago
    Before requesting a password reset, please note that you need to provide some important information to the Central Support Team to get help from them.
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    4 weeks ago
     This article explains how to exchange the battery on the DIVAR Hybrid and Network in a safe way.
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    ‎06-16-2022 03:31 PM
    The purpose of this article is to help you find the customer number and the material/ serial/ commercial type number of your Bosch device in different ways.
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    ‎06-16-2022 03:09 PM
    Divar 700 uses the concept where it assumes to be the (master) device to have control over the cameras and their streams.
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    100% helpful (1/1)
    ‎06-14-2022 10:00 AM
    This is a short how-to guide for retrieving the service logs of Bosch DIVAR AN, DIVAR network or DIVAR hybrid
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    ‎06-01-2022 01:59 PM
    This article answer how the DIVAR network or hybrid UHD monitor setting cause black screen when UHD not supported After changing the resolution of monitor to UHD (3840*2160), the attached monitors results always black.
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    ‎03-24-2022 11:14 AM
    This article explains how to configure Monitor B output for Divar AN 3000-5000.
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    ‎03-07-2022 01:10 PM
    According to the Release Letter for V3.1.1 and V.3.2.0 - " SNMP- No traps are launched for HDD status changes and recording stops "
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    ‎03-07-2022 12:59 PM
    Username Administrator is not available from the drop-down list, and any generated backdoor password will not work & only one user (other than Administrator) is available in the drop-down list
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    ‎02-04-2022 07:57 AM
    Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.
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    ‎01-26-2022 02:56 PM
    Before using the App please make sure that you have configured the Passwords, users and ports on your DIVAR and the same data is entered in the App.
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    ‎11-22-2021 08:03 AM
    This only happens when you perform the export in BVMS Operator Client.
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    ‎11-19-2021 10:24 AM
    This article explains how to export the Archive Player in Internet Explorer
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    ‎11-09-2021 02:33 PM
    This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.
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    ‎10-29-2021 12:51 PM
    In this section you can find details on what information is required during the troubleshooting process to successfully identify a unit in terms of model number, firmware version and unique identifiers.  What is also very important always for the troubleshooting is the DIVAR Service log.  In addition to that, in some situations network captures from the DIVAR may also be required.  
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    ‎09-01-2021 09:33 AM
    If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.   A workaround   here would be to default your Divar Network and follow the setup wizard > this will create the administrator user again and will let you create new users again. Or create the new users locally on your Divar.   Notice! Bosch strongly recommends upgrading to the latest firmware for the best possible  functionality, compatibility, performance and security. Check   http://downloadstore.boschsecurity.com/   regularly to see if there is a new  firmware version available.
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    ‎08-30-2021 09:47 AM
    Alarm functions include local inputs and relay outputs, plus motion detection in user-defined areas. If an alarm is detected, the DIVAR can: send an e-mail notification and/or FTP push sound a buzzer and/or display a warning activate local alarm output
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    0% helpful (0/1)
    ‎07-30-2021 08:50 AM
    You are using one Divar network 2000 and you have a new Flexidome IP 5000i IR camera, but you cannot add it to the Divar because it is not displayed in “Detection” > “Device search” screen. System design: Divar network 2000 connected to one monitor Keyboard Flexidome IP 5000i IR Cause: You didn’t set up the internal IP settings of the DIVAR. Assigning the device to a network range which is different than the internal or external network range will lead to a situation where the cameras will no longer be accessible by the recorder. A warning message is shown and using this feature will not work.  
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    100% helpful (1/1)
    ‎07-27-2021 01:26 PM
    🛈 Port Forwarding Allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN). In a typical residential network, nodes obtain Internet access through a DSL or cable modem connected to a router or network address translator (NAT/NAPT). Hosts on the private network are connected to an Ethernet switch or communicate via a wireless LAN. The NAT device's external interface is configured with a public IP address. The computers behind the router, on the other hand, are invisible to hosts on the Internet as they each communicate only with a private IP address. When configuring port forwarding, the network administrator sets aside one port number on the gateway for the exclusive use of communicating with a service in the private network, located on a specific host. External hosts must know this port number and the address of the gateway to communicate with the network-internal service. Often, the port numbers of well-known Internet services, such as port number 80 for web services (HTTP), are used in port forwarding, so that common Internet services may be implemented on hosts within private networks.
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    ‎06-29-2021 06:47 PM
    One of the possible traps  that DIVAR IP hybrid/network can send is   HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 
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