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    How to disable compass character on the PTZ camera screen (OSD)?

    The purpose of this article is to help you disabling the compass character from the Screen Display (OSD) of the PTZ camera via its web interface .

    This example was troubleshooted on one AUTODOME dynamic 7000 HD camera with FW version 7.10.0076

    This guide could be applied if characters are displayed as in the following image:

    1 How to disable compass character on the PTZ camera screen (OSD).png

    Article requirements

    • PTZ camera
    • Browser
    • PC

     

    Step-by-step guide

     

    1. First, open one Browser and type the IP address of the camera

    2. Please check in the camera OSD , if there is a scene with the same name as the compass character. If yes, please rename them.

    2 How to disable compass character on the PTZ camera screen (OSD).png

     

    3. Make sure that everything is disabled on the display stamping page and there are no mappings configured:

    5 How to disable compass character on the PTZ camera screen (OSD).png4 How to disable compass character on the PTZ camera screen (OSD).png3 How to disable compass character on the PTZ camera screen (OSD).png

    4. Check if the compass is off:  Configuration > Camera > PTZ Settings

    6 How to disable compass character on the PTZ camera screen (OSD).png

     

    5. If you still encounter this issue even that you enabled the compass display in PTZ settings and this is displayed if the camera is moving around, try to factory reset of the camera.

     

    Nice to know:

    • Please note that if you perform the factory reset for the camera from the menu (not SC default), the IP address won't change (only the configuration will be defaulted). You will have an aproximate of 40 seconds of video loss until the camera reboots.
    • After the factory reset of the PTZ camera, the compass character should disappear.
    Version history
    Revision #:
    1 of 1
    Last update:
    ‎07-02-2021 04:23 PM
    Updated by:
     
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