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    How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status?

    Since August 1st, 2020: Bosch has changed its software maintenance policy and the support will be offered based on the Software Maintenance Agreement status.

    This article describes how can you check the status of your SMA for BVMS.

    This article applies when:

    • You want to check if you still have a valid SMA to see if you are still eligible to get support via the Bosch Central Support team
    • You want to check if you need to extend the Bosch Assurance Agreement for BVMS for yourself or your customer

    Article requirements:

    • BVMS 6 or higher
    • Access to internet
    • Recommended Browser: Firefox, Internet Explorer, Chrome
    • Valid account to log in into the Bosch Security Systems Software License Manager (SLMS) or a valid email address to register
    • Access to PC to get Hardware ID

    Step-by-step guide

    1.    Open Configuration Client > Tools > License Manager

    1_How to retrieve hardware ID for BVMS and check SMA status.png

     

    2. Tick the corresponding box of the unit you would like to get the HW ID > Activate2_How to retrieve hardware ID for BVMS and check SMA status.png

     

    3. The HW ID is displayed on the screen (point 2)

    ⚠️Note:

    • Please note that the Hardware ID (HW ID) is also known as  "Computer Signature"  
    • The HW ID contains 32 characters

    3_How to retrieve hardware ID for BVMS and check SMA status.png

     

    4.    Login to your account on https://activation.boschsecurity.com

    4_How to retrieve hardware ID for BVMS and check SMA status.png

     

    5. Find your SMA expiration date by searching after your Computer Signature or Authorization Number or Activation Key with one of the following methods:

    5_How to retrieve hardware ID for BVMS and check SMA status.png

    Important:

    • If you would like to find out the difference between the Bosch Software Assurance GO and PRO maintenance agreement, check Bosch Software Assurance page.
    • If you are wondering about the new SMA strategy change, please see the following letter.
    Version history
    Revision #:
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    Last update:
    ‎04-05-2021 04:31 PM
    Updated by:
     
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