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    No Auto tracking for AutoDome 7000i/ MIC IP starlight 7000i in firmware v.7.81

    Possible causes and solution(s)

     

    • Causes

     

    When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following.

    Auto tracking works and metadata is displayed only on a stored preposition.

     

    • Solution

     

    There was a change introduced starting with FW v.7.70.

    The new feature is: i-Track only starts on VCA-Alarm.

     

    You can either program this on presets, e.g a detection field or if you want to have Itrack active regardless of its position, you need to activate "global VCA" and assign task detection area "whole screen"

    • now only activate iTrack "AUXON78" so the eye is in the corner, and your iTrack will always be on sharp
    Central_Support_0-1629273252404.png

     

    Note: IVA must be active for at least one preset scene in the VCA page on the Settings tab.

    • If IVA is configured for one scene, then all other scenes have Intelligent Tracking enabled by default. If a scene, however, has Motion+ or IVA 5.5 Flow activated, then Intelligent Tracker is disabled for these scenes.

    Please refer also to the attached document.

     

    See more KB articles related to video analytics here.

    Version history
    Last update:
    ‎05-15-2023 11:46 AM
    Updated by:
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