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    No Auto tracking for AutoDome 7000i/ MIC IP starlight 7000i in firmware v.7.81

    Possible causes and solution(s)

     

    • Causes

     

    When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following.

    Auto tracking works and metadata is displayed only on a stored preposition.

     

    • Solution

     

    There was a change introduced starting with FW v.7.70.

    The new feature is: i-Track only starts on VCA-Alarm.

     

    You can either program this on presets, e.g a detection field or if you want to have Itrack active regardless of its position, you need to activate "global VCA" and assign task detection area "whole screen"

    • now only activate iTrack "AUXON78" so the eye is in the corner, and your iTrack will always be on sharp
    Central_Support_0-1629273252404.png

     

    Note: IVA must be active for at least one preset scene in the VCA page on the Settings tab.

    • If IVA is configured for one scene, then all other scenes have Intelligent Tracking enabled by default. If a scene, however, has Motion+ or IVA 5.5 Flow activated, then Intelligent Tracker is disabled for these scenes.

    Please refer also to the attached document.

    Version history
    Revision #:
    1 of 1
    Last update:
    ‎08-18-2021 09:55 AM
    Updated by:
     
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