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    No focus & iris controls: MIC IP starlight 7000i integrated as ONVIF in 3rd party software

    Possible causes and solution(s)

     

    • Causes

     

    System overview:

    • MIC IP starlight 7000i with 7.83.0027 firmware
    • Camera integrated in SunGuide software

     

    Camera integrated as NTCIP with SUNGUIDE software works great, but as ONVIF there are issues with the focus. When trying to adjust the focus from the SunGuide software, there are no changes with the camera image.

     

    • Solution

     

    We recommend you to test the commands of the camera by using the ONVIF Device Manager

    The focus controls are located under the Imaging settings menu

    Central_Support_0-1671618004929.png

     

    If you will adjust the Exposure gain, the image will be improved and it will achieve the desired quality, then the camera is working correctly and the focus controls are working as intended via ONVIF

    Central_Support_1-1671618034043.png

     

    So, in this case the issue could be on the 3rd party software and this case should be referred to the Integrated Solutions.

    At this point there is not much else that Technical Support can do since the issue is not on the Bosch end.

    Central_Support_2-1671618072733.png
    Version history
    Last update:
    ‎12-21-2022 11:22 AM
    Updated by:
    Contributors
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