Check this article and find out how can you fix the bad frozen image and no PTZ, bad images, uncontrollable web-interface, stuck images in Genetec live/recording for AUTODOME IP starlight 7000 HD camera (FW 7.10.0076) integrated in Genetec as VMS. Version 5.9.4
This guide is meant to explain how to enable the appropriate debug commands for logging during random reboot situations, and which logging to collect for troubleshooting, as in general there are multiple triggers that can cause a device to reboot.
The information gathered will help to analyze the root cause.
Please make sure that all of the logs collected cover the same time period.