What to consider when you cannot control camera with IntuiKey keyboard from OC on the workstation?

[#1]

Question

What to consider when you cannot control camera with IntuiKey keyboard from OC on the workstation?

 

Answer

Please refer to page 53 from BVMS Configuration Manual and be sure that you have connected the Bosch IntuiKey keyboard to BVMS in a proper way. You can connect a Bosch IntuiKey keyboard to the COM port of a BVMS workstation (scenario 1) or to a hardware decoder (e.g. VIP XD, scenario 2).

 Note

• For connecting the Bosch IntuiKey keyboard with a BVMS workstation, use the specified Bosch cable.
• For connecting the Bosch IntuiKey keyboard with a VIP XD decoder, you need a cable which connects a serial COM port of the keyboard with the serial interface of the decoder. 

Please make sure that the port, baud rate, data bits are set correctly.

Also, check the Port from Device Manager -> Ports (COM & LPT) and see the exact port if COM1 or other. If other, please change the settings in BVMS CC accordingly.