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    Why "VCA: Authorization required" message is displayed in Configuration Manager?

    Question

     

    Do you want to configure Video Content Analysis of your device and "VCA: Authorization required" message is displayed in Configuration Manager?

    Find out here why this message is displayed and what you should do to fix it.

    1_VCA Authorization required message is displayed in Configuration Manager.png

     

    Answer

     

    Please be careful if there is a red padlock next to the camera name, in Configuration Manager.

    This means that you didn't log in. When this happens, the message "VCA: Authorization required" (when the English interface is used) is displayed in the VCA tab.

     

    Note:

    Please note that the VCA configuration can only be changed in Configuration Manager after you have logged into the camera with the service user or a IVA configuration user.

     

    To log in, you will need to right click on the camera and then choose the option "Set Session Authentication..." from the drop-down menu list.

    2_VCA Authorization required message is displayed in Configuration Manager.png

    After doing so, the red padlock will be replaced by a yellow exclamation mark, the message "VCA: Authorization required" should disappear and you should be able to configure the VCA without any issues in the Configuration Manager.

    3_VCA Authorization required message is displayed in Configuration Manager.png

    • The IVA configuration user can only be used in Configuration Manager 7.2 and not in the web page, according to the release note (page 7 and 13): "“VCA configuration” user group and its assignment needs to be configured and used in Configuration Manager 7.2 only".
    • So in the web browser, you will need to log in with the service user.

    Also, according to the same release note (page 15), "in web browsers that do not support MPEG-ActiveX, VCA configuration is only possible via Configuration Manager. An info message to use Configuration Manager is presented, with a hint where to get Configuration Manager if it is not installed".

    You can download the latest version of MPEG-ActiveX using the following link in order to be able to configure VCA in the web browsers that support MPEG-ActiveX:

    Additionally, here you can find the VCA manual, as it might come in handy for the VCA configuration.

    Version history
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    Last update:
    ‎12-16-2020 01:34 PM
    Updated by:
     
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