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 Charge Circuit Operation: When the battery discharges below 10.1Vdc it will no longer be seen by the panel.  The battery is effectively disconnected and Service Battery Missing will display on keypads assigned to Area 1.  The report will send to the monitoring station if programmed.  When no battery, or one with less than 10.0Vdc under load, is connected the charge voltage read across terminals 4 and 5 will decrease to 0Vdc.  This does not indicate a problem with the panel charging circuit. The panel will not charge a dead battery. When checking the actual battery voltage in the panel, it must be under load to obtain an accurate reading. If the battery and AC are both connected the reading across the battery terminals will be the battery charge voltage, not the actual battery voltage. If the battery is disconnected, the reading will be from an un-loaded battery which will read unrealistically high.  How to troubleshoot Low or Missing Battery trouble on G Series alarm panels: Below is the Battery Discharge and Recharge schedule.  This will explain the panel’s response to the various voltage levels in the 12Vdc battery connected to the G series panel. To obtain the most accurate battery voltage, follow the steps below and watch the meter for several minutes to see if there is a noticeable decrease in the battery voltage.  This drop in voltage may be an indication of other problems described in step 2 below. The best method of testing the battery is with a Battery Load Tester.  If a battery load tester is not available continue with step b. Disconnect the AC input power from terminal 1 or 2 and measure across the battery.  If possible place the system in alarm to get the highest potential current draw.  Perform Walk Test by pressing [Command 44].  This disconnects AC for 4 minutes as part of the test; see below. During this 4 minute period measure the voltage across the battery. Press [Command 44].  Upon initiation, the walk test tests the burglary bell and rings the keypad burglary bell for 2 seconds. The AC is disabled for 4 minutes in order to test the system’s battery power. If the panel frequently reports low or missing  battery requiring frequent battery replacements; Perform a Battery Calculation.  While calculating the required amount of batteries required for the panel load, it also calculates the current load based on the connected equipment.  The Battery Calculator spread-sheet can be downloaded from the Bosch website under the Software Downloads tab for the panel type. The Battery Calculator will indicate the current load in red text when a power supply is required. GV4 Panels which use the SDI2 bus can use the B520 Auxiliary Power Supply module for up to 2A of 12Vdc standby current. ... View more

Definition: Watch Mode Only- This point will not create alarm or trouble responses and will not generate reports to the Central Monitoring Station.  Program the Point: Select Point Type= 0. Select all Yes/No options= NO. Set Alarm Report Routing = 0: No Reports, No Events to Log/Printer. Set Restoral Report Routing = 0: No Reports, No Events to Log/Printer. Select Watch Tone and enable Watch Point: Select [Cmd] + 62 to select the watch tone. Select [Cmd] + 63 to select the watch point(s). ... View more

1.  Starting from the dropdown menus in RPS: 2.  Determine if exporting:  All Accounts, or Slected Accounts. All:  Exports all accounts. Selection:  Exports only the accounts selected in the next view.  3.  Place a check in the box beside each panel to be exported and select OK. 4.  Browse to a location to save the exported account(s) and click Save. RPS, RPS Lite, Export, Panel Account ... View more

The following is required for sharing the hardware key or dongle over the network. A USB type dongle must be used; D5370-USB (RPS Full) or D5371-USB (RPS-Lite).  LPT (printer port) type dongles cannot be shared over a network. The computer hosting the dongle must be powered on. The computer hosting the dongle must have Sentinel Protection Installer drivers installed. Note the Sentinel Protection Server service is installed with RPS. The computer hosting the dongle must have the Sentinel Protection Server service running. Firewalls can block the Sentinel Protection Server service listening port required for the dongle to work over the network. The following exceptions must be made when a firewall must be used ; For SuperPro or UltraPro dongles, UDP Port 6002 must be open for incoming traffic on the computer hosting the dongle. For Sentinel Hardware Keys, UDP Port 7002 must be open for incoming traffic on the computer hosting hardware key. The computer hosting the dongle and the computer trying to access the dongle must both be within the same subnet on the network. The PC trying to access the dongle must be able to access the PC hosting the dongle. More information is available in the Sentinel Protection Installer ReadMe.pdf file. The ReadMe.pdf can be located in C:\Program Files (x86)\SafeNet Sentinel\Sentinel Protection Installer\[version]\English. For more detailed troubleshooting, please refer to the Sentinel Protection troubleshooting guide attached to this article. ... View more

Secure locations such as safes or cash rooms require users to use a credential to gain access to enter the location, and then again for egress.  This is commonly called a Card In - Card Out application. Requirements:  Access Control compatible Intrusion alarm panel compatible; B8512G/B9512G, B6512 and the various D7412 and D9412 panel types.  Two B901 or D9210C access control modules. (the D9210C must be used on GV4 type panels) Two 26bit wiegand format readers and compatible credentials.  One reader to be used on each door. Use same reader types for both entry and exit to avoid compatibility conflicts between credentials.  Note: The D9210B is only compatible with D7412/D9412, G, GV2 and GV3. Do not use with GV4 or newer panel types.  Installation: Install a Reader outside of the room and wire to the Primary D9210. This will be the ‘Card-In’ reader. Install a Reader inside the room and wire to the Secondary D9210. This will be the ‘Card-Out’ reader Connect the secondary D9210 Form-C normally open contacts to the primary D9210C Request to Exit (REX) terminals. Connect the primary D9210 Form-C relay contacts to the door locking device. Operation: Enter the room by presenting the credential to the reader, outside the room, wired to the Primary D9210. Access is granted and the door opens for entry. Exit the room by presenting the credential to the reader, inside the room, wired to the Secondary D9210. The secondary 9210 Form-C normally open contacts will present a short to the Primary D9210 Request to Exit contacts and the door opens. If programmed, the Access Granted event generated upon entry is logged by user name. If programmed, upon exiting the room, a Request to Exit event is logged, however without a user name.   B901, D9210C, D9210B ... View more