About Central-Support

  Step-by-step guide   To enable commands for an operator (other than administrator), in FSM Client go to the menu File/Administration tools/Users. Then select a user and edit (or double-click on the user). In the tab "Groups" in the part "FSM — Fire Monitoring System" select: "Sensors management (change sensors status)" (This setting is the “main switch” of detector commands) In "Bosch FSI" select the commands that the operator shall be able to use (e.g. Bypass on/off)   ... View more

Question   Is there automatic time sync between FSM and panel? Answer   There is no time synchronization between the FPA/Avenar and FSM. You can set the time from FSM using the commands from panel as shown in below snapshot:   ... View more

Question   When you add ringtone and then click on preview, you cannot stop the sound it carries playing for it seems a fixed time and there is no way to stop it....  Can the ringtone alarm be stopped in Bosch Fire Monitoring System Client?   Answer   YES, at the moment it’s a simple “play” button. It is recommended to use short sounds/tones. ... View more

To silence all NAC's of one panel (FPA-5000/Avenar) from the map in FSM Step-by-step guide   Insert a sensor on the map of FSM Under sensor properties choose: General: Add symbol: FIRE_Panel_FPA_BG Settings: Driver Instance: the panel / compound where the FSM is belongs to Address-> e.g. Panel 1-10.1 ! Please pay attention: there are other “Panel” possibilities to choose. Please do not choose Panel 1-10 (Communication)! After inserting the settings click “ok” Then Apply At the map when you right click the panel symbol you will get the commands as shown below.   If there is a fire alarm, you can right click at the panel and then click at “silence on”. Please be sure, that then every NAC which is belonging to this panel is “silenced”. Additional: there is also a command "silence scope" which then has the effect, that the whole scope will be silenced. ... View more

Step-by-step guide   The first part is to configure the FSM Server with the proper data of the sender account.   Note: even if not especially requested, it is recommended to create an existing e-mail account, to use it as “e-mail sender” (for example alarmsender@.........), in order to prevent blocks by anti-spam filters. Once the setup is finished, it is necessary to restart the service “FSMServer”, to make system changes take effect. After the Server configuration, in FSM Client you can insert in the user properties the e-mail address where to send the messages.   Every signal received by the system (alarms, faults, etc…) will be sent at the e-mail address, even if the user is not logged-in. Note: The signals that are sent are referred to the groups to which each user belongs Since FSM Server version 5.1.0.550: Added TLS/SSL support for mail account on mail sender. If Customer would like to set for example gmail account and use it as mail server, it works either on port 465 (SSL) or 587 (TLS).   Sample data for e-mail notification Email notification is in plain text mode. This is a sample:   Oggetto: Event Notification Data: 2016-11-24 10:11 Mittente: "FSM" <alarmreceiver@net.alesys.it> Destinatario: alarmreceiver@net.alesys.it   Date/Time: 11/24/2016 10:11:13 Alarm type: Malfunction Event: Alarm Zone name: System Sensor name: Loop 1-1.1 Alarm level: 0 Alarm subtype: Fault   ... View more