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🕞 This procedure takes in average ~ 5 min to complete   Question   Is Blurring Possible on the DINION 7100i IR Camera?    Answer   Yes, the blurring feature is available on the DINION 7100i IR camera, introduced in firmware version 9.10.0192, as noted in the CPP14 Release Notes (page 17). To enable this feature, please upgrade the camera to firmware version 9.10.0192 or later.   Once the DINION 7100i IR camera has been updated to firmware version 9.10.0192 or later, the blurring option can be set from web browser by following these steps:  Go to Configuration  Expand the Camera menu  Select Installer Menu  Choose On for the Blurring option  Additionally, after completing the above steps, it is necessary to select the Blur Pattern from Privacy Mask in the Installer Menu and click the Set button. ... View more

Question   Does DINION IP Starlight 7000 HD camera (NBN-73023-BA) support corridor mode (90-degree rotation)?    Answer   Corridor mode changes a camera’s view to a tall, vertical orientation (9:16 aspect ratio instead of 16:9), which is suitable for narrow spaces like hallways. Some cameras allow a 90-degree rotation in their settings, so there is no need to physically turn the camera.  Unfortunately, the NBN-73023-BA model does not have a built-in 90-degree rotation option in its firmware. Switching to a corridor mode view directly through the settings is not possible, especially the CPP4 platform cameras.  For the cameras that do support corridor mode, a 90-degree rotation option would be available in the Configuration Manager > Initialization settings as shown below:      ... View more

Question   Do I need to know the camera credentials to use the IVA Configuration plug-in?   Answer   With version 2.0 of the Bosch Plug-in Suite there's the possibility to configure the Bosch camera IVA from inside Genetec's Config Tool. This operation is natively supported by Genetec with the following versions: SC 5.12.1 → native support for cameras connected via the 'Hybrid Driver' (CPP 13 and newer) SC 5.12.2 → native support for cameras connected via the 'Hybrid Driver' and the 'Legacy Driver' (CPP 7.3 and older) SC 5.11 and 5.10 are supported with the plug-in but require to enter the camera credentials for the configuration The availability of this function is linked to the base license. Any base license that was issued after June/2024 has the property attached. For upgrading older licenses please reach out to your Genetec representative. ... View more

Question   Is there an adapter to connect MIC IP starlight 7100i to 5G devices with SDI output?   Answer   Currently, there is no adapter available that allows the MIC IP starlight 7100i (MIC-7522-Z30B) camera to provide an SDI output for 5G devices with SDI input. This model does not support direct SDI output, and no adapter exists to convert its output cables into an SDI format. ... View more

Question   What does happen when all Accounts are removed from your Company in Alarm Management?   Answer   By removing all your accounts from your Company in Alarm Management, you will not be able to create a new account at all. The Monitoring Center dropdown list doesn’t give you any option to be selected.   ⚠️Therefore, please DO NOT DELETE all the accounts you have in your Company from the Alarm Management. In case you have removed all your accounts from your Company in the Alarm Management, please contact the Central Technical Support Team: Bosch VIDEO Security Systems request and Central Technical Support Team ... View more