Critical Communications: Dispatch

Question   Where can I download the latest version of software/firmware and manuals for Telex Dispatch products?   Answer   Software, firmware and manual downloads are only available to authorized users at http://www.telex.com/us/dispatch/downloads/s               © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question   What can the NEO-10 do?   Answer   The Telex NEO-10 is a versatile network I/O device that integrates perfectly with a C-Soft console as the control and monitoring device. The NEO-10 contains 10 C form DPST relays with all 6 contacts of the relays brought out to external connections on the unit (Normally Open, Normally Closed, and Common). There are also 10 diode blocked inputs, which can be used to monitor logic levels (0-18V) or external switch contact closures.  Input statuses can be displayed as buttons on the C-Soft console which change colors and text with state changes.   Input Annunciation - C-Soft can also be programmed to annunciate an input state change via an alert tone or .wav file playback, upon receipt of an input state change from any of the ten NEO-10 inputs. The NEO-10 sends out multicast packet bursts to the consoles, any time an input state changes, and of course packet bursts from the console control output relay closures.  Actual control of the NEO-10 is accomplished by a TCP/IP socket connection from the controlling console. Version 5.3 of C-Soft and above, supports control and monitoring functions for multiple NEO devices on the network.   Echo Packets - Later releases of software for the desktop VoIP capable consoles will support NEO-10 as well. In addition to the I/O functions of the device, the NEO-10 supports 10 channels of echo packet functionality. Echo Packet is a method of copying voice/data content on the network to and from multicast addresses. These features allow the Telex multicast scheme to operate on a network without having multicast enabled. Automatic Relay Control - Relays can be programmed to be automatically triggered by the receipt of an Emergency from a field unit, an incoming phone call, or a PTT on the console.  Typical Input Devices - Any switch closure can be used to trigger an Input Message to the console. Door lock and closure switches, alarm circuit outputs, temperature limit switches, remote monitoring of radio site equipment (low transmit power alarms, receive antenna preamp failure, high temperature alarms, power failures, etc.), Typical Output Applications - The NEO-10 can provide remote control of overhead doors, electric door locks, lighting, radio site equipment, generators, security system activation, etc. Often it is advantageous to use a NEO-10 input to verify an output function, such as a remote door lock, monitored by an input position switch, to confirm that the door has been returned to a closed and locked condition, etc. The relay contacts are rated 1.0 amps at 125 volts.             © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.  

Question   What Addressing and Port numbers are in use by Dispatch products? What is the Multicast address range for Telex IP Dispatch products?   Answer   The products support both Unicast and Multicast addressing. Class A, B and C private addresses are supported Class D Multicast is in an address range starting at 224.0.0.0 and goes to 239.255.255.255 Acceptable Ports range from 1054 to 65535 for each address. Some IP Addresses and Port numbers are currently in use by our products and should be avoided,  TSM - Telex System Manager (used system wide): 233.15.18.22 Ports 7635/7636 Network Recorder and Remote Database Reviewer: Static IP address of Network Recorder, port # 12343 - by default - can be changed. My SQL Server port 3306 IP-223: 4235 - Telex devices connect to this port for  generating tones.  Specifically 5/6 tones and some DTMF tones. 4245 - Telex devices connect to this port for phone mode control, Remote Cross Patching, Scan List updates, and Cloning.           © Copyright Bosch Security Systems All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same in Bosch offline knowledgebase (help file) are protected by copyright and other intellectual property rights. The content of these offline knowledgebase may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. Some Bosch web sites may also contain text, images, graphics, sound, animations and videos subject to third party copyrights. Warranty Note This information is provided by Bosch Security Systems ''AS IS'' and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose or non-infringement. While the information provided in believed to be accurate, it may include errors or inaccuracies. Bosch Security Systems will not be liable for any damages of any kind arising from use of this tool, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.