Security: Access Control

Possible solution to transactions Not Displaying in AEC View Activity screen

This article explains the message "Door already in use" from AECv2 when trying to delete a reader board

This article explains what does a repeating low tone, high tone, and 1 sec pause mean on the AEC v. 2?

This article presents what is the compatibility of the ARD-AYCE658 Reader with AEC 2.1.

Article addresses AEC Door Contacts and Request to Exits are not Responding

Question Why does Access Easy Controller load an error '4032 – Invalid File Name' when the Custom Logo is uploaded? Answer The custom logo file name is case sensitive. Programs such as Microsoft Paint will set the file extension of the graphic file to upper-case when setting the file name. The file name must have the file extension in lower-case. The exact requirements of the Custom Logo graphic file are below: The graphics file must be in GIF format. The file name of the graphic file name must be CustomLogo.gif (e.g. Take note of the file name, as it is case-sensitive). The file size should remain approximately 144x64 pixels. The file size can not exceed ten kilobytes.

Possible solutions to AEC video playback error

Can I assign an Exit Door function type as a device in the Criteria configuration so that I can trigger a relay for Door Forced Open or Door Held Open?

When logging into the AEC1.0 through your web browser, the message "you are a stranger" appears and you are unable to login to the system.

AEC 1.0 panel not booting

How to change number of events displayed in the AEC 1.0 or 2.1 transaction screen.

Reader Board 1 has three spare relays and each subsequent Reader Board has four spare relays.